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Atera vs Naverisk RMM & PSA vs Level vs ManageEngine RMM Central Comparison

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Atera

4.8(327 reviews)

Starting at $129 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's intuitive design helps agents sp…

Naverisk RMM & PSA

Starting at $110 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Naverisk is a comprehensive, affordable and easy-to-use network monitoring software designed to ensure the continued health and business continuity of critical IT assets. Naverisk is a network brokerage that can monitor…

Level

Starting at $1.00 per month

  • Free Trial
  • Large Enterprises
  • Small Business

Level serves as a bridge between accounting and lending processes, making it easy to transfer, track, and trade your loans. An ideal fit for everything from 'buy now, pay later' solutions to personal, auto, student, and…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

Atera leads on user satisfaction with a 4.8-star rating across 327 reviews.

Atera vs Naverisk RMM & PSA vs Level vs ManageEngine RMM Central — at a glance

FeatureAteraNaverisk RMM & PSALevelManageEngine RMM Central
Rating4.8 / 5
Reviews327
Starting price$129 /user/month$110 /Month$1.00 per monthContact for pricing
Free trial Yes Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryHelp Desk SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - MacBrowser Based (Cloud)SaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep)OnlineBusiness Hours, Online, 24/7 (Live rep)
CertificationsGDPRGDPR
Data residencyUSUSUS

Key differences between Atera and Naverisk RMM & PSA

  • Pricing: Atera starts at $129 /user/month, while Naverisk RMM & PSA starts at $110 /Month.
  • Deployment: Atera supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Naverisk RMM & PSA supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare Atera vs Naverisk RMM & PSA vs Level vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Atera - Help Desk Software
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Naverisk RMM & PSA - Remote Monitoring and Management Software
Talk to an expert
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Level
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Atera

Best for

Large Enterprises, Medium Business, Small Business

Naverisk RMM & PSA

Best for SMBs needing centralized, affordable IT infrastructure monitoring.

Choose if
  • You are a small to medium business seeking comprehensive network and server monitoring.
  • Your IT team values a user-friendly, centralized interface for managing detailed infrastructure components.
  • You want an affordable RMM solution focused on business continuity and asset health tracking.
Consider alternatives if
  • Your organization lacks dedicated IT staff to manage and operate the tool effectively.
  • You require highly customizable or niche monitoring features beyond standard infrastructure management.

Level

Best for integrating and automating loan management with accounting processes.

Choose if
  • You need to manage diverse loan types including personal, auto, and mortgage loans.
  • Your team requires a streamlined bridge between accounting and lending operations.
  • You want to eliminate traditional fundraising steps to save time and reduce complexity.
Consider alternatives if
  • Your company lacks loan or lending processes and focuses solely on accounting.
  • You require standalone accounting software with comprehensive financial management features.

ManageEngine RMM Central

Best for

Large Enterprises, Medium Business, Small Business

Atera typically suits Large Enterprises and Medium Business. Naverisk RMM & PSA tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More about Atera

Naverisk is a comprehensive, affordable and easy-to-use network monitoring software designed to ensure the continued health and business continuity of critical IT assets. Naverisk is a ... Read More about Naverisk RMM & PSA

Level serves as a bridge between accounting and lending processes, making it easy to transfer, track, and trade your loans. An ideal fit for everything from 'buy now, pay later' solutions ... Read More about Level

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Starts from $129 , monthly
  • Starts from $110
  • Starts from $1.00 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.85

(327)

Best Company Size

1 to 100 employees
Small BusinessMedium Business
Small BusinessLarge Enterprises
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Atera

  • Streamlined IT Management: Atera empowers your team to manage all aspects of IT operations from a single platform, allowing us to focus on strategic initiatives rather than getting bogged down in administrative tasks.
  • Real-Time Monitoring: With Atera's robust monitoring tools, you can proactively identify and resolve issues before they escalate, ensuring your systems run smoothly and minimizing downtime for your organization.
  • Flexible Pricing Model: We appreciate that Atera’s pricing structure is designed with scalability in mind. Whether you're a small business or an expanding enterprise, it adjusts to your needs without compromising functionality.

Level

No key benefits available yet.

Best fit

Best fit

Atera

  • 1 to 100 employees
  • IT services, managed service providers (MSPs), cybersecurity, and software development
  • IT Managers, System Administrators, Help Desk Technicians, and Network Engineers

Level

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Atera

  • Users may seek alternatives to Atera if they require more customizable features tailored to specific business needs, allowing for a better fit with unique workflows and processes.
  • Some businesses might find Atera's pricing structure less competitive compared to other solutions, prompting them to explore options that offer better value for their budget and requirements.
  • Companies looking for enhanced customer support or training resources might consider alternatives that provide more robust onboarding assistance and ongoing help for users.

Level

No alternatives guidance available yet.

Software Demo

Demo

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  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Atera, Naverisk RMM & PSA, Level and ManageEngine RMM Central Compare on Features?

Total Features

48 Features

0 Features

0 Features

13 Features

Unique Features

No unique features

No features

No features

No unique features

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Get Quote
Get Quote

Compare Atera, Naverisk RMM & PSA, Level and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $129 , monthly
          • $110
          • $1.00 , Billed Yearly
          • Not Available

          Pricing Plans

          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

            Show more +

          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

            Show more +

          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

            Show more +

          • Browse all pricing plans
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Atera pricing
          Naverisk RMM & PSA pricing
          Level pricing
          ManageEngine RMM Central pricing

          Other Details

          Organization Types supported

          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          GDPR

          ✓ Yes
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US
          🇺🇸 US

          Atera vs Naverisk RMM & PSA vs Level User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          256

          27

          2

          1

          1

          0

          0

          0

          0

          2

          No reviews available for this product

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is very strong across 287 reviews, with consistently positive feedback.

          What buyers like

          • Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity.
          • The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume.
          • With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility.

          Common complaints

          • Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards.
          • Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.
          • Despite its simplicity, some users may still need time to adapt to the system and learn how to fully utilize its built-in tools and features.

          Buyer sentiment

          Insufficient user review data available to determine overall buyer sentiment.

          What buyers like

          • Ease of use
          • Comprehensive monitoring
          • Centralized management

          Common complaints

          • Lack of pricing transparency
          • Limited user feedback

          Buyer sentiment

          No user ratings or reviews available to summarize buyer sentiment.

          What buyers like

          • Streamlines loan processes
          • Easy tracking
          • Supports various loan types

          Common complaints

          • Limited to financial services
          • May require training
          • Pricing not disclosed

          No expert review available for this product

          Pros and Cons

          • Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity.

          • The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume.

          • With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility.

          • Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards.

          • Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.

          • Comprehensive monitoring of entire IT environment from a centralized location

          • User-friendly interface for managing detailed server and network components

          • Affordable pricing model suitable for small to medium businesses

          • Lack of publicly available pricing information

          • Limited user reviews and rating data to assess reliability

          • Seamless integration between accounting and lending

          • Eliminates the need for traditional fundraising processes

          • Supports a wide range of loan types

          • Lack of publicly available pricing information

          • No detailed user ratings or reviews available

          No pros or cons available for this product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          No Customers information available.

          No Customers information available.

          Riomed

          Riomed

          Cambrian Technologies

          Cambrian Technologies

          Media and Screenshots

          Screenshots

          Dashboard

          7 Screenshots

          RMM Software Screenshot

          5 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

          video-0

          2 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Atera or Naverisk RMM & PSA?
          Atera edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Atera and Naverisk RMM & PSA offer a free trial?
          Yes, both Atera and Naverisk RMM & PSA offer a free trial.
          What is the starting price of Atera vs Naverisk RMM & PSA?
          Atera starts at $129 /user/month. Naverisk RMM & PSA starts at $110 /Month.
          What are the top alternatives to Atera?
          Top alternatives to Atera include Zoho Desk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central.
          What are the top alternatives to Naverisk RMM & PSA?
          Top alternatives to Naverisk RMM & PSA include ManageEngine RMM Central, RemoteToPC, SolarWinds RMM, Domotz PRO, Ne.Mo. Network Monitoring.

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