Compare Atera vs ManageEngine OpManager MSP vs Auvik

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Atera (277) Get Quote Get Quote	ManageEngine OpManager MSP Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More	ManageEngine OpManager MSP is the perfect tool for service providers and IT admins to observe and control their customers' networks. From one convenient location, it can track over 2000 ... Read More
Entry Level Pricing	Starts from $129 , monthly	Starts from $1,995
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	Not Available	8.8/10
User Ratings	4.6 (601)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	48 Features	11 Features
Unique Features
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Pricing

Pricing Option
Starting From	$129 , monthly	$1,995
Pricing Plans	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans	Not Available
Pricing Page
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Other Details

Organization Types supported	Small Business Medium Business Large Enterprises Freelancers Individuals	Small Business Medium Business Large Enterprises Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 601 reviews)	No reviews available for the product
Rating Distribution	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1	No reviews available for the product
Expert's Review generated by AI	Atera delivers a refreshingly simple and efficient help desk experience, especially for small to mid-sized businesses looking to streamline support operations. Its intuitive ticketing system and ...Read more	No Expert ai Review available for the product
Pros and Cons	Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity. The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume. With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility. Atera empowers businesses to enforce self-service protocols, encouraging customers to resolve common issues independently and reducing repetitive support tasks. Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards. Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Sodexo Domino's TGI Fridays	No Customers information available.

Media and Screenshots

Screenshots	7 Screenshots	3 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Auvik Ne.Mo. Network Monitoring PRTG Network Monitor 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Atera and ManageEngine OpManager MSP offer a Free Trial.

Atera is designed for Large Enterprises, Medium Business and Small Business.

ManageEngine OpManager MSP is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Atera Starts at $129/user/month when monthly whereas for ManageEngine OpManager MSP Starts at $1,995.

Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Some top alternatives to ManageEngine OpManager MSP includes Auvik, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez, Nagios Network Analyzer, Netcrunch, vRealize Network Insight, OP5 Monitor, ManageEngine OpManager, Pulseway and NinjaOne (NinjaRMM).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Atera vs ManageEngine OpManager MSP vs Auvik

Atera

ManageEngine OpManager MSP

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure