Amwell vs Synapse Medicine Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
Synapse Medicine
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Synapse is a medical data sharing platform that allows laboratories and doctors to share patient data securely in real time. It works with the hospital, laboratory, radiology, and specialists across the country to make t…
Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.
Amwell vs Synapse Medicine — at a glance
| Feature | Amwell | Synapse Medicine |
|---|---|---|
| Rating | 3.3 / 5 | — |
| Reviews | 2,124 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Business Hours | Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | US | US |
Key differences between Amwell and Synapse Medicine
- Target audience: Amwell is built for Individuals and Large Enterprises, while Synapse Medicine targets Large Enterprises and Medium Business.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Synapse Medicine supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Amwell vs Synapse Medicine — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Large Enterprises, Medium Business, Small Business
Amwell typically suits Individuals and Large Enterprises. Synapse Medicine tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | Synapse is a medical data sharing platform that allows laboratories and doctors to share patient data securely in real time. It works with the hospital, laboratory, radiology, and ... Read More about Synapse Medicine |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
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How do Amwell and Synapse Medicine Compare on Features?
Total Features | 9 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Amwell and Synapse Medicine on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Amwell User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or Synapse Medicine?
- Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and Synapse Medicine offer a free trial?
- Neither Amwell nor Synapse Medicine currently lists a free trial.
- What is the starting price of Amwell vs Synapse Medicine?
- Amwell starts at Contact for pricing. Synapse Medicine starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to Synapse Medicine?
- Top alternatives to Synapse Medicine include eVisit, Certintell, Teledentix, 1upHealth, Doximity Dialer Video.