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Compare AlphaCX vs HESK vs Zendesk Support vs Zoho Desk

AlphaCX - Help Desk Software
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HESK - Help Desk Software
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Overview

Description

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that ... Read More

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $24.91 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.3/10

8.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

15 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $24.91 , Billed Yearly
          Pricing Plans
          • Free Plan

            • 3 Users

            • Live Chat

            • Facebook Messenger

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          • Alpha Plan

            • WhatsApp Messaging

            • Facebook Messenger

            • Instagram Messaging

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          • Enterprise

            • Includes features of Alpha plan, plus

            • Unlimited Users

            • Unlimited Contacts

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          • HESK Cloud

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

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          • HESK Cloud Plus

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          IBEDC

          IBEDC

          CardinalStone Registrars

          CardinalStone Registrars

          KAYMASTERS

          KAYMASTERS

          Flavourart

          Flavourart

          Department of Education

          Department of Education

          Cira

          Cira

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both AlphaCX and HESK offer a Free Trial.

          AlphaCX is designed for Large Enterprises, Medium Business and Small Business.

          HESK is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for AlphaCX Starts at $15/User/Month when Billed Yearly whereas for HESK Starts at $24.91/Month when Billed Yearly.

          Some top alternatives to AlphaCX includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, HelpdeskEddy, LabiDesk, HESK, DeskXpand and Desk360.

          Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].