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Concord CRM vs Bigin by Zoho CRM Comparison

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Concord CRM

Starting at $118 /Year

  • Large Enterprises
  • Medium Business

Concord CRM is a customer relationship platform which enables your business to build deeper, more meaningful relationships with your customers. Its powerful capabilities for lead and opportunity management, dedicated acc…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.

Concord CRM vs Bigin by Zoho CRM — at a glance

FeatureConcord CRMBigin by Zoho CRM
Rating4.6 / 5
Reviews294
Starting price$118 /Year$7 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between Concord CRM and Bigin by Zoho CRM

  • Pricing: Concord CRM starts at $118 /Year, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Free trial: Bigin by Zoho CRM offers a free trial; Concord CRM does not.
  • Target audience: Concord CRM is built for Large Enterprises and Medium Business, while Bigin by Zoho CRM targets Small Business.
  • Deployment: Concord CRM supports SaaS/Web/Cloud; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Concord CRM vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Concord CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Concord CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Concord CRM typically suits Large Enterprises and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Concord CRM is a customer relationship platform which enables your business to build deeper, more meaningful relationships with your customers. Its powerful capabilities for lead and ... Read More about Concord CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $118
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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Software Demo

Demo

No software demo available

Concord CRM has not given any software demo yet

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How do Concord CRM and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Concord CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $118
      • $7 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Concord CRM pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Concord CRM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Strong relationship management
      • Marketing automation tools
      • Lead tracking capabilities

      Common complaints

      • Complex setup process
      • Higher cost than competitors
      • May overwhelm new users

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Pros and Cons

      • Comprehensive marketing automation

      • Deep relationship management capabilities

      • Customizable to fit business needs

      • Setup can be complicated

      • Higher price point may deter small businesses

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Concord CRM or Bigin by Zoho CRM? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      Concord CRM screenshot

      2 Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Concord CRM and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Concord CRM or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Concord CRM and Bigin by Zoho CRM offer a free trial?
      Bigin by Zoho CRM offers a free trial. Concord CRM does not.
      What is the starting price of Concord CRM vs Bigin by Zoho CRM?
      Concord CRM starts at $118 /Year. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Concord CRM?
      Top alternatives to Concord CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.