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ALICE vs GuestPoint Comparison

Last updated:

ALICE

4.0(11 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ALICE is a software solution, which makes reservations easier through effective management of hotel lobby, small business system reservations, networking management software and has been developed to meet multiple needs.…

GuestPoint

3.9(27 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

GuestPoint is a complete, easy to use solution that allows to manage entire property from one place. From simple reservations to online check-ins and checkouts, GuestPoint has an extensive library of features to help to…

ALICE leads on user satisfaction with a 4.0-star rating across 11 reviews.

ALICE vs GuestPoint — at a glance

FeatureALICEGuestPoint
Rating4.0 / 53.9 / 5
Reviews1127
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows
API——
Support modesBusiness Hours, Online24/7 (Live rep)
Certifications——
Data residencyUSGlobal

Key differences between ALICE and GuestPoint

  • Target audience: ALICE is built for Large Enterprises and Medium Business, while GuestPoint targets Medium Business and Small Business.
  • User satisfaction: ALICE scores higher with a 4.0-star average.
  • Deployment: ALICE supports SaaS/Web/Cloud; GuestPoint supports SaaS/Web/Cloud, Installed - Windows.

ALICE vs GuestPoint — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ALICE - Hotel Management Software
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GuestPoint - Hotel Management Software
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ALICE vs GuestPoint: Biggest differences

Start here before you go deeper into features.

ALICE

Best for

Large Enterprises, Medium Business, Small Business

GuestPoint

Best for

Medium Business, Small Business

ALICE typically suits Large Enterprises and Medium Business. GuestPoint tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ALICE is a software solution, which makes reservations easier through effective management of hotel lobby, small business system reservations, networking management software and has been ... Read More about ALICE

GuestPoint is a complete, easy to use solution that allows to manage entire property from one place. From simple reservations to online check-ins and checkouts, GuestPoint has an extensive ... Read More about GuestPoint

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.3/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

3.9

(27)
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Step 1 of 4

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How do ALICE and GuestPoint Compare on Features?

Total Features

7 Features

4 Features

Unique Features

No unique features

No unique features

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Compare ALICE and GuestPoint on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      ALICE vs GuestPoint: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      ALICE vs GuestPoint Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      ALICE User Reviews & Rating Comparison

      User Ratings

      3.9

      (based on 27 reviews)

      Rating Distribution

      6

      4

      1

      0

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 12 reviews, with strong overall satisfaction.

      What buyers like

      • Modern technology integration
      • Improves staff productivity
      • Effective reservation management

      Common complaints

      • May require training for staff
      • Limited advanced features
      • Basic reporting tools

      Buyer sentiment

      Buyer sentiment is mixed to positive across 27 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • All-in-one management
      • Online check-in/out
      • Website management

      Common complaints

      • May require training
      • Internet dependency
      • Subscription costs

      Pros and Cons

      • Integrates modern technology for efficiency

      • Enhances staff productivity through effective tools

      • May require initial staff training

      • Limited advanced features for larger hotels

      • Comprehensive management from one platform

      • Enhances guest experience with online features

      • User-friendly interface for staff

      • Requires internet for full functionality

      • Training may be needed for staff

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used ALICE or GuestPoint? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      GuestPoint Demo - GuestPoint

      3 Screenshots

      Top Alternatives to ALICE and GuestPoint in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ALICE or GuestPoint?
      ALICE edges out the other on user ratings (4.0 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ALICE and GuestPoint offer a free trial?
      Neither ALICE nor GuestPoint currently lists a free trial.
      What is the starting price of ALICE vs GuestPoint?
      ALICE starts at Contact for pricing. GuestPoint starts at Contact for pricing.
      What are the top alternatives to ALICE?
      Top alternatives to ALICE include Lodgify, Quore, roomMaster, KWHotel, Cloudbeds.
      What are the top alternatives to GuestPoint?
      Top alternatives to GuestPoint include ALICE, iHotel, RoomPriceGenie, Infor HMS, Stayflexi.