Alchemer vs Usabilla Comparison
Alchemer
Starting at $49 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM integrations beyond what entry-leve…
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
Usabilla leads on user satisfaction with a 3.8-star rating across 10 reviews.
Alchemer vs Usabilla — at a glance
| Feature | Alchemer | Usabilla |
|---|---|---|
| Rating | — | 3.8 / 5 |
| Reviews | — | 10 |
| Starting price | $49 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Individuals, Freelancers / Consultants, Large Enterprises | Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Experience Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | US | Global |
Key differences between Alchemer and Usabilla
- Pricing: Alchemer starts at $49 /User/Month. Usabilla pricing is not publicly listed.
- Free trial: Alchemer offers a free trial; Usabilla does not.
- Target audience: Alchemer is built for Individuals and Freelancers / Consultants, while Usabilla targets Large Enterprises and Medium Business.
- Deployment: Alchemer supports SaaS/Web/Cloud; Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Alchemer vs Usabilla — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, customizable surveys.
- You want an easy-to-use platform for creating and sharing surveys quickly.
- Your team prefers simple email-based access without complex onboarding.
- You need straightforward management of survey results without advanced analytics.
- Your company requires advanced analytics and deep integrations with other tools.
- You need highly customizable, enterprise-grade workflows and transparent pricing.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Alchemer: Best for small to medium businesses needing simple, customizable surveys. Usabilla: Best for enterprise teams collecting targeted website user feedback.
Description | Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM ... Read More about Alchemer | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 9.5/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Alchemer and Usabilla Compare on Features?
Total Features | 17 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Alchemer and Usabilla on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
Alchemer User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 3.8 (based on 10 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Verizon  Adobe  Fedex |  Bandwidth  Lufthansa  KLM |
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Media and Screenshots
Screenshots |  3 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  2 Videos |  2 Videos |
Top Alternatives to Alchemer and Usabilla in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Alchemer or Usabilla?
- Usabilla edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Alchemer and Usabilla offer a free trial?
- Alchemer offers a free trial. Usabilla does not.
- What is the starting price of Alchemer vs Usabilla?
- Alchemer starts at $49 /User/Month. Usabilla starts at Contact for pricing.
- What are the top alternatives to Alchemer?
- Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.