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Act! vs Qualified Comparison

Last updated:

Act!

3.6(441 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date with tasks so you can focus on wha…

Qualified

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, Piper the AI SDR Agent, automates…

Act! leads on user satisfaction with a 3.6-star rating across 441 reviews.

Act! vs Qualified — at a glance

FeatureAct!Qualified
Rating3.6 / 5
Reviews441
Starting price$30 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareConversational Marketing Software
Integrations7+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyUS

Key differences between Act! and Qualified

  • Pricing: Act! starts at $30 /User/Month. Qualified pricing is not publicly listed.
  • Free trial: Act! offers a free trial; Qualified does not.
  • Target audience: Act! is built for Freelancers / Consultants and Medium Business, while Qualified targets Large Enterprises and Medium Business.
  • Deployment: Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Qualified supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Act! vs Qualified — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Act! - CRM Software
Talk to an expert
Talk to an expert
Qualified - Conversational Marketing Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

Qualified

Best for

Large Enterprises, Medium Business, Small Business

Act! typically suits Freelancers / Consultants and Medium Business. Qualified tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More about Act!

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, ... Read More about Qualified

Entry Level Pricing

  • Starts from $30
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50–1,000 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Act!

No key benefits available yet.

Qualified

  • Automated 24/7 Lead Engagement: Piper AI SDR handles real-time chat, qualification, email follow-up, and meeting booking, ensuring high-intent visitors are nurtured around the clock.
  • Deep Conversational Personalization : Tailored messaging based on firmographics, intent data, and behavior increases relevance and conversion potential.
  • Robust CRM and Marketing Stack Integration: Natively connects with tools like Salesforce, HubSpot, Marketo, Slack, Outreach, and Demandbase to streamline workflows and data sync.
Best fit

Best fit

Act!

No best-fit guidance available yet.

Qualified

  • 50–1,000 Employees
  • B2B SaaS, Enterprise Technology, Financial Services, Professional Services, Healthcare Tech
  • VP of Marketing, Demand Generation Manager, SDR/BDR Team Lead, Revenue Operations Manager, Director of Sales Development
Watchouts

Reasons buyers look elsewhere

Act!

No alternatives guidance available yet.

Qualified

  • While enterprise-grade, Qualified can be feature-heavy for small teams seeking simplicity and speed to launch.
  • Admins note some navigational complexity and overlapping routing logic, which could be challenging without dedicated technical staff.
  • Users request more advanced qualitative analytics on chat transcripts and smart‑button performance.

Software Demo

Demo

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How do Act! and Qualified Compare on Features?

Total Features

10 Features

15 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Act! and Qualified on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $30
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Act! pricing
      Qualified pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US

      Act! User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      201

      82

      47

      12

      26

      100

      3

      0

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
      • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
      • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

      Common complaints

      • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
      • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
      • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

      What buyers like

      • Customer success team receives high praise for their support and assistance in building experiences.
      • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.
      • Excellent customer service and support provided by Success Architects and Customer Success Managers.

      Common complaints

      • Learning curve for some users, requiring additional support for initial setup and usage.
      • Complex features can be overwhelming initially, especially for users with complex internal processes.
      • Limited reporting capabilities in certain integrations, impacting data visibility and analytics.

      Pros and Cons

      • User-friendly design makes onboarding easy.

      • Automatic reminders enhance task management.

      • Mobile access allows for on-the-go management.

      • Advanced features may be lacking for larger teams.

      • Pricing can add up for small businesses.

      • Customer success team receives high praise for their support and assistance in building experiences.

      • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.

      • Excellent customer service and support provided by Success Architects and Customer Success Managers.

      • Learning curve for some users, requiring additional support for initial setup and usage.

      • Complex features can be overwhelming initially, especially for users with complex internal processes.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      TSD Groep

      TSD Groep

      INEX

      INEX

      The Sherman Sheet

      The Sherman Sheet

      Box

      Box

      Greenhouse

      Greenhouse

      asana

      asana

      Media and Screenshots

      Screenshots

      No screenshots available.

      Assets Global Website

      5 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      1 Videos

      Top Alternatives to Act! and Qualified in 2026

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      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Act! or Qualified?
      Act! edges out the other on user ratings (3.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Act! and Qualified offer a free trial?
      Act! offers a free trial. Qualified does not.
      What is the starting price of Act! vs Qualified?
      Act! starts at $30 /User/Month. Qualified starts at Contact for pricing.
      What are the top alternatives to Act!?
      Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
      What are the top alternatives to Qualified?
      Top alternatives to Qualified include Conversica, Automat, ChatFunnels, Konverse AI, Conversational AI Bot.

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