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Act! vs CAS CRM vs Bigin by Zoho CRM Comparison

Last updated:

Act!

3.6(441 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It integrates with Microsoft Outlook, supp…

CAS CRM

Starting at Contact for pricing

  • Medium Business
  • Small Business

CAS CRM is a straightforward CRM for small and medium-sized businesses that need to manage contacts, leads, messages, and sales opportunities from one central location. It is built to minimize the learning curve so non-t…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Act! leads on user satisfaction with a 3.6-star rating across 441 reviews.

Act! vs CAS CRM vs Bigin by Zoho CRM — at a glance

FeatureAct!CAS CRMBigin by Zoho CRM
Rating3.6 / 54.6 / 5
Reviews441294
Starting price$30 /User/MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessMedium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUSGlobal

Key differences between Act! and CAS CRM

  • Pricing: Act! starts at $30 /User/Month. CAS CRM pricing is not publicly listed.
  • Free trial: Act! offers a free trial; CAS CRM does not.
  • Target audience: Act! is built for Freelancers / Consultants and Medium Business, while CAS CRM targets Medium Business and Small Business.
  • Deployment: Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; CAS CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Act! vs CAS CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Act! - CRM Software
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CAS CRM - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

CAS CRM

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Act! typically suits Freelancers / Consultants and Medium Business. CAS CRM tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It ... Read More about Act!

CAS CRM is a straightforward CRM for small and medium-sized businesses that need to manage contacts, leads, messages, and sales opportunities from one central location. It is built to ... Read More about CAS CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $30
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.1/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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How do Act!, CAS CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Act!, CAS CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $30
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Act! pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Act! vs CAS CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        201

        82

        47

        12

        26

        0

        2

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Integrates with tools like Outlook, phone systems, and marketing software.
        • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
        • Interface supports efficient navigation for beginners and provides quick access to key data.

        Common complaints

        • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
        • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
        • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

        What buyers like

        • Fast and easy to use
        • Designed for small businesses
        • Centralizes customer management

        Common complaints

        • Limited features for larger businesses
        • Basic reporting tools
        • Customization options may be lacking

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly design makes onboarding easy.

        • Automatic reminders enhance task management.

        • Mobile access allows for on-the-go management.

        • Advanced features may be lacking for larger teams.

        • Pricing can add up for small businesses.

        • User-friendly interface encourages quick adoption.

        • Centralizes all customer interactions in one place.

        • Designed specifically for small business needs.

        • Limited features may not support larger teams.

        • Basic reporting may not meet advanced needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Act!, CAS CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        TSD Groep

        TSD Groep

        INEX

        INEX

        The Sherman Sheet

        The Sherman Sheet

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Cas CRM screenshot

        3 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Act! or CAS CRM?
        Act! edges out the other on user ratings (3.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Act! and CAS CRM offer a free trial?
        Act! offers a free trial. CAS CRM does not.
        What is the starting price of Act! vs CAS CRM?
        Act! starts at $30 /User/Month. CAS CRM starts at Contact for pricing.
        What are the top alternatives to Act!?
        Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
        What are the top alternatives to CAS CRM?
        Top alternatives to CAS CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.