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360dialog vs Convin Comparison

Last updated:

Convin

4.7(633 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides ad…

360dialog leads on user satisfaction with a 5.0-star rating across 12 reviews.

360dialog vs Convin — at a glance

Feature360dialogConvin
Rating5.0 / 54.7 / 5
Reviews12633
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversational Marketing SoftwareConversation Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUS

Key differences between 360dialog and Convin

  • User satisfaction: 360dialog scores higher with a 5.0-star average.
  • Deployment: 360dialog supports SaaS/Web/Cloud; Convin supports SaaS/Web/Cloud.

360dialog vs Convin — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversational Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

360dialog - Conversational Marketing Software
Talk to an expert
Talk to an expert
Convin - Conversation Intelligence Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

360dialog

Best for small to medium businesses focused on WhatsApp conversational marketing.

Choose if
  • You need a simple, streamlined WhatsApp marketing and engagement tool.
  • Your team values ease of use and quick onboarding with a free trial.
  • You want a solution tailored for marketing, sales, and customer support teams.
Consider alternatives if
  • Your business requires extensive customization beyond basic conversational marketing.
  • You need transparent, detailed pricing information upfront for budgeting.

Convin

AI-driven conversation intelligence for SMB sales teams to boost deal closures.

Choose if
  • You need AI-powered behavior analysis and spoken topic duration metrics for calls.
  • You are a sales manager or rep in a small to medium-sized business (11-1000 employees).
  • You want alerts and actionable feedback to optimize sales processes efficiently.
Consider alternatives if
  • Your company lacks a dedicated sales team to leverage conversation intelligence.
  • You require extensive customization, integrations, or transparent pricing upfront.

360dialog: Best for small to medium businesses focused on WhatsApp conversational marketing. Convin: AI-driven conversation intelligence for SMB sales teams to boost deal closures.

Description

None

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to ... Read More about Convin

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
11-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Convin has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare 360dialog and Convin on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      360dialog pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      360dialog User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      20

      1

      1

      0

      7

      399

      64

      8

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users express very positive sentiment but feedback volume is limited.

      What buyers like

      • Ease of use
      • Effective WhatsApp integration
      • Responsive customer support

      Common complaints

      • Limited feature set
      • Unclear pricing

      Buyer sentiment

      Buyers generally express high satisfaction with Convin's AI-driven insights and call performance analytics, praising its ease of use and impact on sales effectiveness.

      What buyers like

      • AI-powered insights
      • Call performance metrics
      • User-friendly interface

      Common complaints

      • Lack of transparent pricing
      • Limited advanced customization options

      Pros and Cons

      • High user rating indicating satisfaction

      • Availability of free trial to test features

      • Subscription model supports ongoing use

      • Limited publicly available pricing information

      • Lack of detailed feature descriptions

      • AI-powered conversation insights that help close more deals

      • Advanced metrics like behavior analysis and spoken topic duration

      • Alerts and feedback to optimize sales processes

      • Pricing is not publicly available, requiring sales contact

      • May lack advanced customization for large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to 360dialog and Convin in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 360dialog or Convin?
      360dialog edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 360dialog and Convin offer a free trial?
      Yes, both 360dialog and Convin offer a free trial.
      What is the starting price of 360dialog vs Convin?
      360dialog starts at Contact for pricing. Convin starts at Contact for pricing.
      What are the top alternatives to 360dialog?
      Top alternatives to 360dialog include MessageDesk, Drift, Drift Email, ChatFunnels, Bonzo.
      What are the top alternatives to Convin?
      Top alternatives to Convin include Conversica, Konverse AI, Conversational AI Bot, Refract, q&ai Technologies.

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