360Alumni vs Firsthand Comparison
360Alumni
Starting at $3,500 /Year
- Large Enterprises
- Medium Business
360Alumni is a simple-to-use alumni management software for growing non-profits and schools. Join more than 120 colleges and universities using our software to drive revenue growth, improve retention rates, engage their…
Firsthand
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Firsthand is an alumni management, fundraising and constituent relationship software designed specifically to meet the needs of higher education institutions. Organizations who are philanthropic and alumni-centric, like…
360Alumni leads on user satisfaction with a 4.8-star rating across 24 reviews.
SpotSaaS Analysis
360AlumniFirsthand
The core difference between 360Alumni and Firsthand lies in 360Alumni's focus on user-friendly alumni engagement for colleges and non-profits, while Firsthand specializes in managing alumni and donor relationships for medium to large educational and philanthropic organizations. Ideal buyers for 360Alumni are higher education institutions and non-profits seeking simple engagement tools, whereas Firsthand is best suited for medium to large organizations needing comprehensive relationship management solutions.
- Best for colleges and non-profits - Focuses on alumni engagement - User-friendly platform - Emphasizes fundraising and revenue growth - Suitable for companies with 51-500 or 501+ employees - Priced at $3,500
- Tailored for alumni and donor relationship management - Ideal for medium and large enterprises - Focuses on higher education and philanthropy - Comprehensive relationship management tools - Not specified pricing - Best for organizations with significant alumni networks
360Alumni vs Firsthand — at a glance
| Feature | 360Alumni | Firsthand |
|---|---|---|
| Rating | 4.8 / 5 | 4.6 / 5 |
| Reviews | 24 | 144 |
| Starting price | $3,500 /Year | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Alumni Management Software | Alumni Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | Global |
Key differences between 360Alumni and Firsthand
- Pricing: 360Alumni starts at $3,500 /Year. Firsthand pricing is not publicly listed.
- User satisfaction: 360Alumni scores higher with a 4.8-star average.
- Deployment: 360Alumni supports SaaS/Web/Cloud; Firsthand supports SaaS/Web/Cloud.
360Alumni vs Firsthand — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Alumni Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for colleges and non-profits seeking simple, effective alumni engagement.
- You represent a higher education institution or non-profit with alumni relations needs.
- You want a user-friendly platform focused on fundraising and revenue growth.
- You need strong impact tracking and reporting to demonstrate community value.
- You are a small organization without a dedicated alumni or fundraising team.
- You require advanced customization or transparent, publicly available pricing.
Best for managing alumni and donor relationships in higher education and philanthropy.
- You need a platform tailored specifically for alumni and donor relationship management.
- Your organization is a medium or large philanthropic or educational institution.
- You want cloud-based tools that enable personalized donor engagement and constituent growth.
- You are a small business without alumni or donor engagement needs.
- Your organization operates outside of philanthropic or educational sectors.
360Alumni: Best for colleges and non-profits seeking simple, effective alumni engagement. Firsthand: Best for managing alumni and donor relationships in higher education and philanthropy.
Description | 360Alumni is a simple-to-use alumni management software for growing non-profits and schools. Join more than 120 colleges and universities using our software to drive revenue growth, improve ... Read More about 360Alumni | Firsthand is an alumni management, fundraising and constituent relationship software designed specifically to meet the needs of higher education institutions. Organizations who are ... Read More about Firsthand |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 9.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees501+ employees | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do 360Alumni and Firsthand Compare on Features?
Total Features | 7 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 360Alumni and Firsthand on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
360Alumni User Reviews & Rating Comparison
User Ratings | 4.6 (based on 144 reviews) | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate 360Alumni's ease of use and effectiveness in alumni engagement but note the lack of transparent pricing and limited customization. What buyers like
Common complaints
| Buyer sentiment Users generally express positive sentiment about Firsthand’s specialized alumni and donor management capabilities, appreciating its tailored features for higher education and philanthropic organizations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Berea College  AMDA  PIA |  University of Oxford  UConn  McMaster University |
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Media and Screenshots
Videos |  2 Videos |  1 Videos |
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Top Alternatives to 360Alumni and Firsthand in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 360Alumni or Firsthand?
- 360Alumni edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 360Alumni and Firsthand offer a free trial?
- Neither 360Alumni nor Firsthand currently lists a free trial.
- What is the starting price of 360Alumni vs Firsthand?
- 360Alumni starts at $3,500 /Year. Firsthand starts at Contact for pricing.
- What are the top alternatives to 360Alumni?
- Top alternatives to 360Alumni include Vaave, AlmaHub, AlumnForce, AlumniMagnet, EnterpriseAlumni.
- What are the top alternatives to Firsthand?
- Top alternatives to Firsthand include 360Alumni, AlmaHub, AlmaShines, AlumniMagnet, EnterpriseAlumni.