1upHealth vs Mend Comparison
1upHealth
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…
Mend
Starting at Contact for pricing
- Individuals
- Large Enterprises
Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…
Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.
SpotSaaS Analysis
1upHealthMend
The core difference lies in 1upHealth's focus on deep integration with EMR and PMS systems for larger healthcare providers, while Mend emphasizes empathetic patient connections and flexibility, catering to both small and large healthcare teams. Ideal buyers for 1upHealth are medium to large healthcare providers needing robust telemedicine solutions, whereas Mend is suited for healthcare teams looking to enhance patient engagement.
- Best for large healthcare providers - Deep EMR and PMS telemedicine integration - HIPAA-compliant solutions - Ideal for medium to large organizations - Focus on operational efficiency - Notable for extensive customization options
- Best for healthcare teams - Emphasizes empathetic patient connections - Flexible telemedicine platform - Ideal for small to large organizations - Focus on improving patient engagement - Incorporates actionable patient feedback
1upHealth vs Mend — at a glance
| Feature | 1upHealth | Mend |
|---|---|---|
| Rating | — | 4.5 / 5 |
| Reviews | — | 289 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between 1upHealth and Mend
- Target audience: 1upHealth is built for Large Enterprises and Medium Business, while Mend targets Individuals and Large Enterprises.
- Deployment: 1upHealth supports SaaS/Web/Cloud; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
1upHealth vs Mend — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
- You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
- Your organization is a medium to large healthcare provider or practice administrator.
- You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
- You are a small practice without existing EMR/PMS integration needs.
- You need transparent, out-of-the-box pricing and a simple setup process.
Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
- You are a healthcare provider or team seeking to improve patient engagement remotely.
- You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
- You need a solution that increases patient satisfaction while reducing operational expenses.
- Your organization is outside the healthcare industry or lacks remote patient interaction needs.
- You require transparent pricing and detailed feature information upfront for evaluation.
1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
Description | The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth | Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do 1upHealth and Mend Compare on Features?
Total Features | 11 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 1upHealth and Mend on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
1upHealth User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.5 (based on 289 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment No user reviews or ratings available to determine sentiment. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 1upHealth or Mend?
- Mend edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 1upHealth and Mend offer a free trial?
- Neither 1upHealth nor Mend currently lists a free trial.
- What is the starting price of 1upHealth vs Mend?
- 1upHealth starts at Contact for pricing. Mend starts at Contact for pricing.
- What are the top alternatives to 1upHealth?
- Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.
- What are the top alternatives to Mend?
- Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.