Net Promoter Score (NPS) surveys are a simple, one question way of measuring the customer experience and determining if customers will continue to purchase your products or services. The purpose of this article is to show you what NPS software is and how it can help your business grow. Net... Read more
Researched and Edited by Rajat Gupta
Last updated: May 2025
Researched and Edited by Rajat Gupta
Last updated: May 2025
Common Features
Reporting (Analytics)
Data Analysis Tools
Feedback Management
Third-party Integration
+ 21 more
Unique Features
Skip Logic
Offline Survey
Kiosk Survey
Email Distribution
+ 1 more
Pricing
60% Software offers Free Trial
20% Software offers Freemium
Featured Product
Showing 21-25 out of 25
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Product Description
Engage is nps' new web-based software solution that helps small businesses and organizations simplify the insurance process by connecting exceptional customer service with automated online tools, and backed by a fully qualified staff of licensed agents . By delivering an integrated suite of ...
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Free Trial available, Try Now
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Product Description
MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed to enhance overall physician productivity and workflow efficiencies so user ...
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Starts from $250/User/Year
Pros & Cons
Variety of courses offered, allowing users to find relevant and useful content.
Easy access and user-friendly platform for both new hires and experienced users.
Clear and concise presentation of information, making learning efficient and effective.
Well-organized material with relevant content that can be immediately applied in practice.
Program may be slow to operate at times, affecting user experience.
Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.
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Product Description
ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionnaires!
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Free Trial available, Try Now
Starts from $7/Month
Pros & Cons
Customizable and versatile survey creation tool with various question types and templates.
Multi-lingual support allows for surveys optimized across different devices.
Intuitive user interface and user-friendly controls for easy survey management.
Offers a wide range of customization options for branding and personalization.
Limited integrations with third-party tools could be expanded for more versatility.
Occasional bugs and glitches may affect user experience.
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Product Description
SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere they take online surveys including all the popular survey panels such as
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Starts from $15/Month when Billed Yearly, also offers free forever plan
Pros & Cons
Easy to use interface, suitable for beginners and non-technical users.
Allows for customization of surveys with a variety of question types and interactive elements.
Provides real-time statistics and data analytics for better insights.
User-friendly with visually appealing design, making surveys easy to create and navigate.
Limited features and functionalities available in the free version, some advanced options require a paid subscription.
Challenges with viewing and exporting full survey results without upgrading to the paid version.
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Product Description
SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even more helpful to understand what drives changes in customers' opinions over time.
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Free Trial available, Try Now
SurveyLab offers custom pricing plan
Pros & Cons
Intuitive and easy-to-use interface for creating surveys quickly and efficiently.
Multiple channels for gathering responses, offering flexibility in reaching diverse customers.
User-friendly platform with clear reporting and dashboard metrics.
Responsive customer support team providing quick and helpful assistance.
Some users experienced sluggish loading times and difficulty in discovering essential features.
Limited payment options for specific services, like sampling, affecting user payment preferences.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].