An Incidence management system is software that helps with managing support incidents in an organization. IMS is a software product category that deals with streamlining and automating the tasks involved in incident responses, based upon processes defined in the Operations Resource Planning... Read more
Researched and Edited by Rajat Gupta
Last updated: April 2025
Researched and Edited by Rajat Gupta
Last updated: April 2025
Common Features
Incident Reporting
Real-time Dashboard
Enriched Notifications
Task Management
+ 8 more
Unique Features
Routing
Pricing
58% Software offers Free Trial
39% Software offers Freemium
Showing 21-36 out of 36
7.9
Spot Score
Add to compare
Product Description
TaskSift is a flexible and powerful incident management platform for public safety organizations. Use it for managing tasks, dispatching resources, and tracking the status of any incident first gets user in front of data, so decisions can be made quickly. Its lean approach to technology is ...
Read morePricing
Free Trial available
Starts from $7.50/Month when Billed Yearly
7.8
Spot Score
Add to compare
Product Description
PagerTree provides an intelligent alert routing solution that supports contemporary teams with quick incident responses. This advanced software offers individualized on-call schedules, escalation devices, dependable notifications and much more - everything your organization needs for optimal ...
Read morePricing
Free Trial available, Try Now
Starts from $0/user/month when monthly, also offers free forever plan
7.8
Spot Score
Add to compare
Product Description
StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...
Read morePricing
Free Trial available, Try Now
7.8
Spot Score
Add to compare
Product Description
Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business operations, from infrastructure outages to malicious data breaches. We help your organization quickly ...
Read morePricing
Starts from $16/User/Month when Billed Yearly
Pros & Cons
Seamless integration with Slack, enhancing user experience and familiarity.
Automates manual tasks effectively, improving incident response efficiency.
Excellent customer support with a responsive and proactive team.
Easy to set up and use, with minimal training required for users.
Limited selection of advanced functionalities and customizations in the Marketplace.
Complex features and customizations might be overwhelming for new users without proper guidance.
7.7
Spot Score
Add to compare
Product Description
Introducing All Quiet—the ultimate solution for streamlining your incident escalation process. Tackling the challenge of coordinating an incident response team while minimizing disruptions has never been easier. All Quiet ensures that customers are kept in the loop and up-to-date with ...
Read morePricing
Free Trial available
7.7
Spot Score
Add to compare
Product Description
Introducing Cronping, the ultimate solution for reliable uptime monitoring designed to meet the needs of today's professionals. With a focus on accuracy, responsiveness, and efficiency, Cronping is the go-to all-in-one tool that empowers users to effortlessly monitor their systems and stay ...
Read morePricing
Starts from $24.00/month when Billed Yearly, also offers free forever plan
7.7
Spot Score
Add to compare
Product Description
ResQ makes incident resolution and reporting easier for any business. Enhance your team's communications and resolution times with the Slack integration – no need to change applications or jump between platforms. With updates in real time, incidents can be handled effectively as soon as they ...
Read morePricing
ResQ offers custom pricing plan
7.6
Spot Score
Add to compare
Product Description
Lightstep was designed specifically for the cybersecurity Incident Response space, and it continue to add new features to help these teams be more efficient at handling the large amounts of data that comes from a single incident. Lightstep allows for incident management and triage by having the ...
Read morePricing
Lightstep Incident Response offers custom pricing plan
7.6
Spot Score
Add to compare
Product Description
Squzy is an incident management software for small and medium businesses. The smart, simple and cheap solution for business that need a tool to manage incidents: fires, floods, healthcare emergencies, burglaries, etc. It helps teams of people working together to resolve incidents faster. It ...
Read more7.5
Spot Score
Add to compare
Product Description
Kintaba is the perfect tool to manage your company's incident response process. Benefit from instant chat, smart event tracking, scheduled IMOC rotations, postmortem templates, automated scheduling, and more. With Kintaba, streamlined modern incident management is simple and effective - no ...
Read morePricing
Free Trial available
Starts from $5,000
7.4
Spot Score
Add to compare
Product Description
Alcea IssueTrack offers a powerful and flexible issue management solution for any organization looking to better keep track of tasks and issues. It enables organized workflows, fosters collaborative teams, facilitates accountability, and ultimately increases productivity. A highly efficient ...
Read morePricing
Free Trial available
Alcea IssueTrack offers custom pricing plan
7.4
Spot Score
Add to compare
Product Description
PhaseWare Tracker is an all-encompassing customer service system that can be fully customized to fit your needs. It is equipped with comprehensive features such as issue tracking, complaint resolution, CRM, time tracking, SLA compliance, process automation, knowledge base and more, offering an ...
Read morePricing
Free Trial available
PhaseWare Tracker offers custom pricing plan
7.2
Spot Score
Add to compare
Product Description
Squirro's Service Insights offer an AI-enabled interface for customer service teams. It leverages various sources to give real-time insights into service desk and configuration database performance. Combining this information offers tailored, up-to-date reports that make it easier for everyone ...
Read morePricing
Squirro Service Insights offers custom pricing plan
7.1
Spot Score
Add to compare
Product Description
"Introducing AreYouSafe? - your go-to crisis management bot, designed to help safety admins and HR teams ensure a safe work environment. This innovative product allows for real-time updates and personalized incident management to track employees' safety during emergencies. With a simple 3-step ...
Read more7.0
Spot Score
Add to compare
Product Description
TaskCall is an incident response and management system for IT and DevOps. It automates the response process so incidents can be resolved in the fastest possible time.
Read morePricing
Free Trial available, Try Now
Starts from $9/User/Month, also offers free forever plan
Add to compare
Product Description
Mimecast Aware is an advanced collaboration data protection and compliance platform designed to secure digital communications across tools like Slack, Microsoft Teams, Zoom, and Webex. It leverages AI-powered detection and natural language processing (NLP) to identify risks such as data loss, ...
Read morePricing
Aware offers custom pricing plan