List of Best Customer Success Software - Expert Picks for 2025

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Introducing Quala - the ultimate solution for Customer Success. This groundbreaking technology not only quantifies customer feedback and team interactions, but also tracks customer behavior to help businesses make informed decisions and automate customer workflows. With Quala, enhance your ...

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Cami.ai is a powerful customer success software that streamlines and enhances revenue growth. It utilizes advanced Machine Learning and Artificial Intelligence to effectively connect all parties involved in the customer success process. This leads to improved customer onboarding, stronger ...

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Introducing Ecosystems, the ultimate solution for companies to accurately determine the value of their customers. A versatile customer value management software that not only assists in pre-sales value evaluation, but also post-sales value awareness. Ecosystems simplifies the process by ...

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STAMP, the ultimate Retention Automation platform, is a powerful tool designed to enhance B2B customer satisfaction. With its advanced capabilities, it empowers businesses to effectively track and improve customer sentiment, resulting in higher retention rates and recurring revenue. By ...

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Boost customer loyalty and profitability with Ubiquity, the top-rated mobile loyalty platform for retail, sports clubs, and insurance companies. This innovative platform allows businesses to stay connected with their customers at critical moments, increasing customer lifetime value and driving ...

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Introducing Kapta - a revolutionary Key Account Management platform designed to transform client relationships. Our proven methodology combined with intuitive technology accelerates and supports your efforts every step of the way. Kapta goes beyond just managing accounts and helps you build and ...

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Get ready to revolutionize your customer intelligence strategy with involve.ai - the ultimate AI-driven platform for SaaS companies. Detect potential churn and drive retention and revenue like never before. Our AI early warning system equips your customer teams with actionable insights and ...

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Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...

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Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. With customizable surveys, automated reminders, and advanced text analytics, ...

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EasyCSM is an easy-to-use, scalable, multi-user solution designed for customer success teams. The platform provides a SaaS environment that enables all players in the value chain to collaborate and engage, as well as share vital information about accounts' performance and needs through a ...

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Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of customers who can be re-engaged through messages, newsletters, product ...

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The EngageCX platform for customer success software allows customer success managers to remove friction from the customer's journey with key activation, engagement and reactivation tools designed to help partners move downstream faster. Key tools include Smart Notifications intended to stop the ...

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Planhat is a customer success software that helps the companies to track the performance and satisfaction level of their customers and clients. By providing clients and customers with beautiful reports and analytics, business will easily increase their loyalty. The system helps to grow by ...

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Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email automation, customer lifecycle and escalation management and user and account relationship management. It ...

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Amity is a customer success software solution that helps companies with subscription-based revenue models like SaaS, B2B apps, and online retail create better customers by improving acquisition, retention, and expansion outcomes. Built with insights from top subscription executives at Amity´s ...

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Arrows is a customer-success management solution that works to ensure customers are always able to get exactly what they need, when they need it. By deploying Arrows, ensure customers have the self-service tools to solve problems themselves, reduce time spent reaching out to support teams, and ...

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UserIQ is the Customer Success Platform that empowers Product, Sales, and Support teams to help customers more effectively - with deep understanding of how they use products, personalized recommendations for more effective support, and intelligent automation to deliver on their expectations. ...

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Salesmachine is customer success software that helps salespeople be more successful. It lets use drag-and-drop sales materials into emails, tracks metrics to show sales team their lead progress, and even warns when salespeople are missing their goals by too much. This all makes it easier for ...

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APertain is a Customer Success Management Platform that provides a 360 end-to-end customer experience solution. From pre-sale to renewal, APertain helps to optimize all critical business processes related to the customer life cycle. It helps to take control of successful customer onboarding, ...

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The Angora Customer Success platform is an out-of-the-box solution for managing and improving customer success program. Using preprogramed workflows and default settings, teams can get up and running quickly. Angora gives the tools to deliver amazing customer experiences while managing repeat ...