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List of the Best Chatbots Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: August 21, 2026 · How we review

Chatbots Software overview

Spotsaas tracks 171 products in Chatbots Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 91 let you start on a free trial, and 135 keep a free plan you can stay on. Most buyers here are Customer support managers automating service workflows for online retail businesses.

171
products listed
91
offer a free trial
135
have a free plan
240
priced per subscription
146
quote on request

Editor's Summary · Chatbots Software

TARS earns the highest user score at 4.7/5 from 166 reviews with a free trial, building conversion-focused chatbots specifically for marketing landing pages where the goal is to qualify and capture leads rather than handle support. Landbot scores 4.6/5 from 254 reviews with a freemium tier — the most reviewed tool in this set — used by marketing teams building interactive chatbot funnels that replace static forms, with a no-code interface and strong webhook integrations. Ada earns a 4.6/5 from 132 reviewers with quotation-based pricing, designed for mid-market and enterprise customer support teams that need an AI-powered bot to resolve tier-one inquiries and deflect tickets before they reach a live agent.

Chatbot software automates conversations on websites, apps, and messaging channels — handling lead qualification, product questions, and support triage without requiring a live agent for every interaction. The main buyers are marketing managers running lead gen programs and customer support directors at companies with high inbound inquiry volume.

Quick picks for Chatbots Software

  • Best overallLandbot
  • Best for conversion-focused lead genTARS
  • Best for enterprise support automationAda
  • Best free optionLandbot

Who gets the most from Chatbots Software

  • 1Customer support managers automating service workflows for online retail businesses
  • 2Sales team leads seeking AI-driven chatbots for lead generation and appointment setting
  • 3Marketing managers implementing personalized AI messaging for customer engagement campaigns
How to choose Chatbots Software

If you need multi-channel support, filter by platforms supported like WhatsApp or Slack; for ease of deployment, sort by no-code or low-code options. When budget transparency matters, filter by Free Trial or publicly available pricing, and prioritize products with high user sentiment ratings.

Showing 101-120 out of 171

Twixor - Chatbots Software

Twixor

Transforming customer engagement with interactive chat.

Best for: SMB teams · Mid-market · Enterprise

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What is Twixor?

Twixor is a revolutionary enterprise messaging solution, empowering users with an interactive chat experience. Enhance customer engagement, seamlessly monitor conversations, grow revenue, and access data for improved performance optimization. With Twixor’s platform, you can direct customers to ...

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Free TrialTry Free →
retalk - Chatbots Software

retalk

Transforming conversations into conversions.

Best for: SMB teams · Mid-market

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What is retalk?

retalk.im is a powerful Saas Aggregator solution that allows businesses to convert conversations into genuine customer conversions. Supporting a wide range of languages, it enables users to naturally and efficiently search and discover products. It offers easy integration with Facebook, ...

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Free Trial·

retalk offers custom pricing plan

Dialogue - Chatbots Software

Dialogue

Personalize, engage, and elevate customer connections.

Best for: SMB teams · Mid-market

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What is Dialogue?

Dialogue is a personalization software that helps marketers and businesses of all sizes to better identify, analyze and engage with their customers. Powered by advanced AI, this tool customizes messages for individual customers and provides product recommendations to tailor their experience. By ...

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Dialogue offers custom pricing plan

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AiSensy - Chatbots Software

AiSensy

Streamline customer engagement with AiSensy's smart chatbot.

Best for: SMB teams · Mid-market · Enterprise

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What is AiSensy?

AiSensy is a chatbot platform that simplifies large scale engagement of customers on WhatsApp using human-agent and automated support. The platform permits businesses to broadcast & manage promotional messages while safeguarding the user's phone number from being blacklisted by WhatsApp ...

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Starts from $156, also offers free forever plan

Video Service Desk - Chatbots Software

Video Service Desk

Elevate customer service with live voice and video calls.

Best for: SMB teams · Mid-market · Enterprise

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What is Video Service Desk?

Video Service Desk is revolutionizing customer service with a live voice and video call button. Quickly pluggable, no coding required, and feature-rich – this tool is game changing! Easily set up different buttons on different parts of your website to manage calls by routing them automatically ...

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Starts from $9.99/Month

Neareo - Chatbots Software

Neareo

Amplify customer engagement with Neareo.

Best for: SMB teams · Mid-market · Enterprise

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What is Neareo?

Neareo is an innovative software solution that helps businesses to elevate their customer engagement and optimize in-store experiences. It provides comprehensive chat funnels and analytics to sharpen your customer relationships. Its automated conversations offer multiple customer engagement ...

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Neareo offers custom pricing plan

What buyers evaluate in Chatbots Software
Channel and platform compatibility (e.g., WhatsApp Business API, Slack, multi-platform support)
AI sophistication in natural language understanding and personalization capabilities
Use case versatility including customer support automation, sales lead qualification, and marketing engagement
Hala.ai - Chatbots Software

Hala.ai

Transforming business communication with advanced Conversational AI.

Best for: Enterprise

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What is Hala.ai?

Hala.ai is a state-of-the-art Conversational AI platform utilizing ML and AI, providing important tools such as CRM, HCM, ITSM and ERP. It offers you an intuitive conversational UI to support text, analytics, tables, forms, and more, while also boosting day-to-day operations. Moreover, it has ...

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Userbot - Chatbots Software

Userbot

Transform your business with automated AI conversations.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Userbot?

Userbot is a sophisticated AI Conversation Tool crafted to help companies and individuals automate their complex tasks. This user-friendly software leverages natural language processing to comprehend conversations ranging from simple inquiries to complex workflows. With a single command line, ...

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Conferbot - Chatbots Software

Conferbot

Engage, convert, and grow with Conferbot.

Best for: SMB teams · Mid-market · Enterprise

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What is Conferbot?

Conferbot is a unique - all-in-one chatbot solution which is designed to provide a more engaging and pleasant experience for website visitors. Instead of filling out mundane forms, your visitors can have conversations that help to identify qualified customers who are more likely to lead to more ...

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Free TrialTry Free →·

Starts from $25/Month when Billed Yearly, also offers free forever plan

Simplify360 - Chatbots Software

Simplify360

Streamline your customer experience with advanced AI technology.

Best for: SMB teams · Mid-market · Enterprise

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What is Simplify360?

Simplify360 redefines customer relationships, providing a powerful, all-in-one omnichannel customer experience platform. Featuring machine learning and superior AI for both customers and employees, their chat cloud offeres integrated access to the most popular platforms such as Salesforce, ...

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Free Trial·

Simplify360 offers custom pricing plan

Cognigy Insights - Chatbots Software

Cognigy Insights

Empower your AI to reach its full potential.

Best for: SMB teams · Mid-market · Enterprise

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What is Cognigy Insights?

Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. Leverage its powerful KPI Dashboard, Conversational Analytics, Step Explorer and more - and drive your AI ...

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Free Trial·

Cognigy Insights offers custom pricing plan

BotSailor - Chatbots Software

BotSailor

Seamless eCommerce experience at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is BotSailor?

Introducing BotSailor. This remarkable software allows you to effortlessly build a fully-functional eCommerce platform. With its innovative features, users can browse through categories, add items to their carts, make payments, and receive deliveries right at their doorstep. Acting as a ...

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Starts from $6.99/Month, also offers free forever plan

Hilos - Chatbots Software

Hilos

Close and Activate your customers on WhatsApp

Best for: SMB teams · Mid-market · Enterprise

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What is Hilos?

Hilos is a comprehensive platform for the WhatsApp API that enables businesses to profile leads, automate follow-ups, and seamlessly integrate with preferred tools to boost conversion rates. Designed specifically for WhatsApp, Hilos offers a web interface tailored for business use, facilitating ...

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Free TrialTry Free →·

Starts from $199/month when yearly

Ideta - Chatbots Software

Ideta

Revolutionize customer engagement with conversational AI.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Ideta?

Ideta is a leading cloud-based conversational AI platform that enables businesses to improve customer engagement through AI chatbots. With its natural language processing (NLP) technology, Ideta can handle client interactions and extract data from written text or speech. It also allows for easy ...

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Ideta offers custom pricing plan

Xatkit - Chatbots Software

Xatkit

Transforming eCommerce with AI-powered chatbot solutions.

Best for: SMB teams · Mid-market · Enterprise

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What is Xatkit?

Introducing Xatkit, the intelligent eCommerce chatbot powered by AI. This innovative product offers a variety of pre-set conversations that make it easier for your customers to find what they're looking for. With Xatkit, your customers can communicate in natural language and receive ...

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Free Trial·

Starts from $19/Month when Billed Yearly

YarpBot - Chatbots Software

YarpBot

Stream smarter with YarpBot.

Best for: SMB teams · Mid-market · Enterprise

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What is YarpBot?

Introducing YarpBot – the chatbot that stands out from the rest. Instead of relying on predetermined commands, YarpBot uses Natural Language Processing to truly understand user queries and provide tailored responses without any effort from you. Simply add YarpBot to your chat, invite it to your ...

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YarpBot offers custom pricing plan

Futr - Chatbots Software

Futr

Empower your support team with Futr.

Best for: SMB teams · Mid-market · Enterprise

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What is Futr?

Futr is the ultimate solution for giving your support team superpowers. Our innovative chatbot revolutionizes the way your team handles customer inquiries by directing them to the most critical tasks. With Futr, you save your agents from repetitive questions and empower customers to self-serve ...

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Free Trial·

Futr offers custom pricing plan

SocialNowa - Chatbots Software

SocialNowa

Transforming sales and customer service through automation.

Best for: SMB teams · Mid-market · Enterprise

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What is SocialNowa?

SocialNowa is an automation platform for lead generation, sales, and customer service via chatbot on Facebook Messenger and Instagram. It supports chatbot funnels, automated responses to comments and messages, in-conversation payments, a built-in e-commerce storefront, a social media scheduler, ...

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Free Trial·

Starts from $5/Month

Fonoster - Chatbots Software

Fonoster

Transforming conversations into seamless experiences.

Best for: SMB teams · Mid-market · Enterprise

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What is Fonoster?

Fonoster is an open-source cloud communications platform for developers and telecom engineers building programmable voice applications, IVR systems, and VoIP services. It provides server infrastructure and an API layer for building communication apps without relying on commercial CPaaS ...

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Aktok Chatbot - Chatbots Software

Aktok Chatbot

Simplify customer support with Aktok Chatbot.

Best for: SMB teams · Mid-market · Enterprise

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What is Aktok Chatbot?

Tired of the burdensome task of serving customers all day? Look no further than Aktok Chatbot, the ultimate digital assistant that works tirelessly 24/7, even on holidays. With its powerful tools, this chatbot reduces response time, eliminates user frustration and improves the efficiency of ...

Read more about Aktok Chatbot

Starts from $5.83Seat/ month when yearly

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Frequently Asked Questions About Chatbots Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Chatbots Software features to evaluate are Self Service Portal, Contact Management, Marketing Automation, Customer Support, List Management, Call Logging. Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.

Chatbots Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including EBI.AI, Webbotify, AI Playground. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.

The top rated Chatbots Software based on verified user reviews and SpotScore are QuickReply.ai, Enterprise Bot, Pingbix. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.

To choose the right Chatbots Software, start by listing your must-have features — commonly Self Service Portal, Contact Management, Marketing Automation, Customer Support, List Management, Call Logging. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Chatbots Software on Spotsaas offer a free plan or free trial. Popular free options include EBI.AI, Webbotify, AI Playground. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Chatbots Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are BetHarmony, TryowBOT, Zylon. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].