Video Service Desk Review: Is It The Right Chatbots Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $9.99 / Month
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
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FAQ
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What is Video Service Desk?
Video Service Desk is revolutionizing customer service with a live voice and video call button. Quickly pluggable, no coding required, and feature-rich – this tool is game changing! Easily set up different buttons on different parts of your website to manage calls by routing them automatically to the right team. For example, have the button on your home page direct visitors to your sales team while directing members to your customer support. Get up and running fast with integrated file and screen sharing.
Pricing
Starts from $9.99 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Video Service Desk Software Demo
Video Service Desk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Video Service Desk
- Team types
- Large Enterprises, Medium Business
Why teams choose Video Service Desk
Integrates live video for enhanced customer support.
No coding makes it accessible for all users.
Automatic routing improves efficiency.
Is Video Service Desk right for you?
What buyers should know before shortlisting Video Service Desk
Video Service Desk transforms customer service by integrating live video and voice calls into websites. Its ease of setup and automatic routing features make it an innovative solution for businesses looking to enhance customer interactions.
Video Service Desk pros and cons
- Video Service Desk pros
Integrates live video for enhanced customer support.
No coding makes it accessible for all users.
Automatic routing improves efficiency.
- Video Service Desk cons
Limited to video and voice calls.
May require additional tools for full functionality.
Ready to try it?
Get started with Video Service Desk
Connect with the team for a personalised demo.
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Compare Video Service Desk side-by-side with top Chatbots Software alternatives.
What is the pricing of Video Service Desk?
Video Service Desk Pricing Plans
Monthly
$9.99
/Month
Unlimited audio and HD video calling
Unlimited file sharing and video sharing
Screen sharing, whiteboard, chat, polls, raise hand, emojis and reactions
Route calls from multiple websites
Access to admin dashboard and mobile apps
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Yearly
$99.99
/Year
All that is included in the monthly plan, plus
Send video recordings to your own cloud
Video Service Desk reviews and ratings
What buyers like
- Live video call integration
- No coding required
- Feature-rich
Common complaints
- Limited to video calls
- May require additional tools
- Not suitable for all websites
Video Service Desk security and data handling
Key compliance certifications and security features for IT and security teams evaluating Video Service Desk.
Certifications
Developer & data
Alternatives to Video Service Desk
Video Service Desk Support Options
Frequently Asked Questions About Video Service Desk
Common questions buyers ask before choosing Video Service Desk.
Buyers commonly note the following limitations of Video Service Desk: Limited to video and voice calls.; May require additional tools for full functionality.; High bandwidth usage could be a concern..
Some top alternatives to Video Service Desk includes Alterra, Airchat, Bothelp Chat Widget, Hybrid.Chat and SimpleChatbot.co.
Video Service Desk offers Subscription pricing model
The starting price of Video Service Desk is $9.99/Month
Ready to try it?
Get started with Video Service Desk
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].