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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 491-500 out of 6134

TS

Terri-Lynne S

08/19/23

5 out of 5

"Simple, Reliable, Accessible"

What do you like best about Zoom? I hosted a series of meeting via Zoom. About half of the participants were over the age of 70 and some over 90. A few still had flip phones, so we're talking about people who were not technologically inclined. Nevertheless, with a few simple instructions, everyone could access and use Zoom effectively. Ease of use and good connections. That's what is best.

AU

Anonymous User

08/19/23

5 out of 5

"ZOOM is my teletherapy choice"

What do you like best about Zoom? It is reliable and just keeps getting better. What do you dislike about Zoom?

AF

Alan F

08/19/23

5 out of 5

"Ease of use even for the elderly"

What do you like best about Zoom? Zoom is very easy for even elderly people to join meetings and the controls on-screen are easily understood What do you dislike about Zoom?

SM

Scott M

08/18/23

5 out of 5

"Zoom Webinars - Great for Investor meetings and corporate training"

What do you like best about Zoom? Webinars - the ability to record, change views, allow or remove attendees and control the audio. What do you dislike about Zoom?

AU

Anonymous User

08/18/23

5 out of 5

"We have had great success with Zoom both from a Meeting and Webinar standpoint."

What do you like best about Zoom? We love Zoom. It has served us well. We have around 30 accounts. We will continue to use it for the foreseeable future. We also use Webex and we all prefer Zoom.

AU

Anonymous User

08/18/23

5 out of 5

"Zoom fan"

What do you like best about Zoom? Zoom is easy to use, intuitive, allows people to meet easily and quickly and have effective video conferences. Document sharing and screen sharing are also very helpful. I also like the security features that allow you to prevent unwanted persons from joining the call.

MA

Marlene A

08/18/23

5 out of 5

"Good Experience with Zoom"

What do you like best about Zoom? The ability to connect with clients from all over the world. What do you dislike about Zoom?

VS

Vaishnavi S

08/18/23

5 out of 5

"zoom is good to use"

What do you like best about Zoom? Good video quality. Friendly to use. Very useful for the students.

SW

Stacie W

08/18/23

5 out of 5

"Makes doing business easy!"

What do you like best about Zoom? Easy log in rand recording capabilities. What do you dislike about Zoom?

AU

Anonymous User

08/18/23

5 out of 5

"Best video calling platform"

What do you like best about Zoom? Zoom's standout feature is its seamless and user-friendly video conferencing platform, enabling high-quality virtual meetings, webinars, and collaborations with a range of interactive tools and features.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].