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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 501-510 out of 6134

MS

Mandeep S

08/18/23

5 out of 5

"a good collaboration platform that connect peoples"

What do you like best about Zoom? It is the best app to connect peoples on vedio calling, while doing meeting on vedio calling this app supports very well, voice is clear, we can do chat on this and also share screen to the team mates for information flow.

AM

Alissa M

08/18/23

5 out of 5

"Zoom is awesome"

What do you like best about Zoom? Zoom is really easy to use even if you are a neew user. What do you dislike about Zoom?

JH

Janet H

08/18/23

5 out of 5

"Zoom Helped my Business Grow"

What do you like best about Zoom? I have used Zoom for the last several years, even before Covid made it a household name, and I loved working with the platform. It's easy to use, and stable, and I love the innovative things Zoom has done over the years with backgrounds, chat, and connections to YouTube and Facebook.

PT

Paul T

08/18/23

5 out of 5

"Zoom is consistent"

What do you like best about Zoom? Zoom allows me to teach students from home, saving both time & money. What do you dislike about Zoom?

AU

Anonymous User

08/18/23

5 out of 5

"Love every minute of using zoom."

What do you like best about Zoom? Zoom provides computer connections as well as telephone connections. Meetings can be held with all kinds of visual effects. It's not just some boring way to connect.

JB

Jeremy B

08/18/23

5 out of 5

"Zooming into the 23rd century"

What do you like best about Zoom? Zoom is a very stable connection very good What do you dislike about Zoom?

PL

Paul L

08/18/23

5 out of 5

"User Friendly"

What do you like best about Zoom? Easy integration with Office 365 with the calendar functions What do you dislike about Zoom?

BB

Bethany Beulah S

08/18/23

5 out of 5

"Zoom is amazing"

What do you like best about Zoom? It's quick and easy to use. The app is also absolutely amazing. What do you dislike about Zoom?

AU

Anonymous User

08/18/23

5 out of 5

"I love that I can meet all of my clients from the comfort of our homes."

What do you like best about Zoom? It integrates with my calendars, making it easy for clients to schedule with me. What do you dislike about Zoom?

AM

Anish Mahesh S

08/17/23

5 out of 5

"Zoom into a quick call"

What do you like best about Zoom? Seamless Integration and no lag. Best way to engage with mutiple people on the team. What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].