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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 481-490 out of 6134

VA

Vanessa A

08/21/23

5 out of 5

"Must have tool for remote work"

What do you like best about Zoom? What I like most about Zoom is how it is super user-friendly. Its interface ensures that our team, regardless of technical proficiency, can navigate effortlessly. The platform consistently provides exceptional audio and video quality, enhancing the professionalism of our meetings and presentations. Security, a top concern for us, is bolstered by Zoom's robust features such as password protection and encryption, ensuring the confidentiality of discussions, ...

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SJ

Scott J

08/21/23

5 out of 5

"Valuable tool"

What do you like best about Zoom? Zoom has made it very easy for meetings or Bible studies to continue at times when people were unable to attend, especially if ill.

BB

Buse B

08/21/23

5 out of 5

"Zoom deneyimi"

What do you like best about Zoom? Kullanım kolaylığını seviyorum. İstediğim her şeye ulaşabiliyorum. Mobile app üzerinde kullanımı olması ürünün harika olmasını sağlıyor. Herkese kullanımı tavsiye ederim.

RM

Roseann M

08/21/23

5 out of 5

"Review for Zoom"

What do you like best about Zoom? What I like about zoom is that it gives us an easy access to communicate other people not just through social media platform but also through this.

AA

Amgad A

08/21/23

5 out of 5

"Thanks Zoom from bottom of my heart!!"

What do you like best about Zoom? I'm using Zoom on daily basis to meet with my team, the software is very light and not sensitive to the internet connection, which makes an amazing video conference experience.

SR

SudhaRSHAN R

08/20/23

5 out of 5

"Accurate tool for video conferencing and meeting."

What do you like best about Zoom? It's almost free for certain or limited user applications with a time limit and is good for a cross-functional meetings among team members.

MD

Monica D

08/20/23

5 out of 5

"Zoom is the most reliable platform for communicating with clients, students, and friends."

What do you like best about Zoom? A personalized room ID and password, and the waiting room. What do you dislike about Zoom?

CA

Catherine Anne M

08/19/23

5 out of 5

"Zoom has become the container for all my business activities!"

What do you like best about Zoom? The best part is the ease and simplicity of the platform. What do you dislike about Zoom?

BW

Bruce W

08/19/23

5 out of 5

"Excellent service for a non-profit"

What do you like best about Zoom? Improvements in features keep coming, tech support is always good, non-profit pricing, ability to customize and lock-down camera square placements,

AU

Anonymous User

08/19/23

5 out of 5

"Has been working well during the entire pandemic"

What do you like best about Zoom? I like the ability to start a meeting anytime versus waiting to schedule a meeting. I like being able to control who comes in, mute people and how it functions well for teaching virtual fitness classes.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].