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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 471-480 out of 6134

CM

Christopher M

08/23/23

5 out of 5

"Having a Zoom Meeting"

What do you like best about Zoom? It was very easy to use to have a video conference with remote colleagues. What do you dislike about Zoom?

DB

Denver B

08/23/23

5 out of 5

"Zoom Review"

What do you like best about Zoom? Zoom is a good peice of software that allowes you to share your computer with others What do you dislike about Zoom?

BH

Bambi H

08/23/23

5 out of 5

"ZOOM EASY TO USE"

What do you like best about Zoom? That all of my clients already use Zoom. What do you dislike about Zoom?

AU

Anonymous User

08/22/23

5 out of 5

"The best VC software on the market"

What do you like best about Zoom? Just works and intergates seamlessly with MS exchange What do you dislike about Zoom?

AM

Allison M

08/22/23

5 out of 5

"I hate every other meeting software"

What do you like best about Zoom? Ease of use, does not cut out, multifunction. What do you dislike about Zoom?

TO

Tina O

08/22/23

5 out of 5

"Zoom rocks. It's so easy to Zoom into a meeting"

What do you like best about Zoom? Ease of use, recording options are great What do you dislike about Zoom?

AU

Anonymous User

08/22/23

5 out of 5

"Zoom, Best Video Conference"

What do you like best about Zoom? Zoom is easy to use, user friendly and love how when i sent over email invites my account is already hooked up and has a zoom link. It has the best pictre qauility by far and the features of the platform are easy to navigate around!

DB

David B

08/22/23

5 out of 5

"Zoom - technological tool allowing business to conduct anywhere in the world with anyone at any time"

What do you like best about Zoom? The most helpful aspect of Zoom is its connectivity to people who you normally wouldn't be able to communicate face-to-face by means of Zoom's visual capabilities. The upside includes the versatility of being able to use Zoom on laptops, smart TVs, smart watches, tablets and cell phones.

SS

Stuart S

08/21/23

5 out of 5

"Zoom works well for my law practice"

What do you like best about Zoom? Zoom is easy to install, use, and explain to my clients. What do you dislike about Zoom?

BK

Betsy K

08/21/23

5 out of 5

"WOULD RECOMMEND ZOOM"

What do you like best about Zoom? I have been using Zoom since the pandemic. Meetings for church committees have been held over zoom. Also held zoom Coffee hours to keep in touch with church members during the pandemic. Also got together with family and friends via zoom when I couldn't see them in person due to the pandemic.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].