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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1061-1070 out of 6134

DC

Dave C

02/18/23

5 out of 5

"Zoom Is A Great Way To Stay Connected Even While Staying Home"

What do you like best about Zoom? Zoom has been a business and personal lifesaver during the pandemic. Staying connected while staying home, both with my business colleagues, customers and even family and friends has kept me productive and sane. I'll continue to use Zoom even as the pandemic wans. I very much like the way I can control how much of me I want to share - sometimes you just don't want audio or video on during a meeting. The screen sharing feature is great and I really love the ...

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AU

Anonymous User

02/18/23

5 out of 5

"Zoom just works"

What do you like best about Zoom? Zoom works for what I need. The controls are intuitive and user friendly. What do you dislike about Zoom?

LP

Lily P

02/18/23

5 out of 5

"Zoom has made life easier for all."

What do you like best about Zoom? I like that zoom has the best and easiest functions, as well as many options to learn more. I enjoy taking the zoom courses that better suit my needs and what will help me in my job.

JF

Jeffrey F

02/18/23

5 out of 5

"Zoom is a wonderful tool for businesses and individuals alike."

What do you like best about Zoom? Zoom is pretty user-friendly. Even some of the oldest folks I work with can log on and use it. It also gives some power to the host to help those folks if they are having trouble.

SB

Shawn B

02/18/23

5 out of 5

"The new 'way of the world'"

What do you like best about Zoom? Reliability, ease of use, and the ubiqitous-ness of the platform as a whole. It has become something as expected and understood as making a phone call or sending a text.

JS

Jennifer S

02/18/23

5 out of 5

"Zoom is an easy to use, reliable meeting software for meetings of any size!"

What do you like best about Zoom? I love the ease of scheduling meetings and inviting attendees. Running the meeting is simple and it is easy to monitor attendees and the chat. I also appreciate the reports available on registration and attendance. The connections are always reliable and the recordings have been easy to work with.

MH

Michael H

02/18/23

5 out of 5

"Zoom is essential to my everyday work and has enabled me to scale my practice in wonderful ways."

What do you like best about Zoom? Its ease of integration with my scheduling application (Calendly) and my capacity to offer numerous types of gatherings (calls, webinars, etc.). It is essential not only to my work but one of my primary recommendations to my clients for their own infrastructure.

TB

Tina B

02/18/23

5 out of 5

"Zoom Serves Multiple Functions For My Online Business"

What do you like best about Zoom? The most helpful feature of zoom is and the fact I can save the videos and transcripts to my local computer. I also love the reporting so I can see when participants drop off.

AU

Anonymous User

02/18/23

5 out of 5

"Zoom is the best virtual platform for a small business owner."

What do you like best about Zoom? Zoom is great for meetings that are short and long meetings. The platform is intuitive and its features are helpful. One of the best things is the ability to record.

SM

Samantha M

02/18/23

5 out of 5

"Better Inclusiveness for Organization"

What do you like best about Zoom? Because of Zoom, we are able to incorporate more of our Board of Directors with the virtual options for meetings. What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].