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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1071-1080 out of 6134

CA

Carolyn A

02/18/23

5 out of 5

"Zoom and Me"

What do you like best about Zoom? Easy to use - was even able to get my 88 year old technophobic mother to communicate using it! Enabled me to establish new contacts around the world. Setting up meetings is simple. Even able to communicate with my gymnastics coach as am currently learning to do a headstand!

JL

Joan L

02/18/23

5 out of 5

"Changed the way I do business and I can connect with so many more friends. I LOVE ZOOM!!!!"

What do you like best about Zoom? Our company went to Zoom the day after we went indoors for Covid and we still use it - makes it much easier to see people, more people. I also reconnected with a love of old friends and my family and I started a Sunday at Noon Zoom in March of 2020 and have been there EVERY week.

AU

Anonymous User

02/18/23

5 out of 5

"Amazing platform for virtual connections"

What do you like best about Zoom? Best quality video + remote control ability (where I can take control of a friend's screen and she him something) What do you dislike about Zoom?

RB

Richard B

02/18/23

5 out of 5

"I use Zoom primarily for grief support groups."

What do you like best about Zoom? Zoom is easy to use for the host and guests. What do you dislike about Zoom?

AU

Anonymous User

02/18/23

5 out of 5

"Helpful for Remote Meetings and Classes etc."

What do you like best about Zoom? Remote conferencing and share screen abilities. Polling feature and Q and A as well. What do you dislike about Zoom?

AB

Alan B

02/18/23

5 out of 5

"Started during Covid, still using it"

What do you like best about Zoom? Great for strata meetings, allowing all to participate, even those without a computer What do you dislike about Zoom?

FT

Fr. Tim M

02/18/23

5 out of 5

"The best solution for pastoral ministry in the 21st Century"

What do you like best about Zoom? Zoom allows me to connect with parishioners for meetings, classes, and catechism training in a manner that fits individual schedules.

AU

Anonymous User

02/18/23

5 out of 5

"Stable and easy to use"

What do you like best about Zoom? Ease of use and stability in video conf calls What do you dislike about Zoom?

AT

Anthony T

02/18/23

5 out of 5

"It is simple and convenient to use for meetings"

What do you like best about Zoom? I like zoom because of its simplicity and user friendliness What do you dislike about Zoom?

AU

Anonymous User

02/18/23

5 out of 5

"Great tool, growing abilities!"

What do you like best about Zoom? Zoom is easy to use and almost everyone is familiar with it. What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].