9.8
Spot Score
Zoom Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 1051-1060 out of 6134
DD
Deb D
02/20/23
"Zoom Saved My Business"
What do you like best about Zoom? I like how easily I can set up meetings and get the info to my guests. I like the way I can change my background to reflect my values to my clients. I love that I can screen share and allow my clients to screenshare. I like that I can host a meeting and stream it! It's the best thing that has happened in a long time!
TM
Tracy M
02/20/23
"Thank you for creating the best app in the world!"
What do you like best about Zoom? This has enabled me to connect with people all around the world! What do you dislike about Zoom?
EB
Eric B
02/20/23
"Always a reliable experience"
What do you like best about Zoom? Easy to operate and navigate with the easiest overall experience and the highest quality sound and picture. It always works while others providers are glitchy in sound and sight
AU
Anonymous User
02/20/23
"Easy to use, even for non-techies"
What do you like best about Zoom? How easy it is for first timers to use (just click link to join, no account necessary, clearly labelled functions, helpful prompts)
CS
Cindy S
02/19/23
"BEST OPTION BY FAR!"
What do you like best about Zoom? The ease of integration with my Square Scheduling makes it easy and effortless to use. Not only for me but for my clients. What do you dislike about Zoom?
CB
ComSynergy B
02/19/23
"Zoom has made my business go smother and keep the business when the customer is unwell"
What do you like best about Zoom? People can join from any part of the world. I had recitals and the students joining from Hawaii, India, etc. It's flexible and you don’t really require a physical space
JS
Jim S
02/19/23
"Features and Ease of Use Critical"
What do you like best about Zoom? Setting up meetings and simply managing attendees has been an important feature for me. What do you dislike about Zoom?
AU
Anonymous User
02/19/23
"Great Service!"
What do you like best about Zoom? We are primarily a "remote from home" company, Zoom makes it easy for us to still have face-to-face contact and share our screens despite being miles away from each other. It's also way cheaper than renting office space.
WM
William M
02/19/23
"Dr Bill ZOOMS with his students"
What do you like best about Zoom? simple to use to connect with my students What do you dislike about Zoom?
JS
Jennifer S
02/19/23
"Easy, accessible, and affordable"
What do you like best about Zoom? I like how easy it is to set up and share meetings. I also really appreciate the closed captions options...and the ability to save the full transcript at the end of the session even if I'm not the account owner. I also appreciate that I get multiple file types when I do a recording - so I can share the one/s that fit my situation best at that time (whether I'm sending to a client or posting as a complete event on my website or social media pages, etc.).
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].