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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1041-1050 out of 6134

NY

Neeraj Y

02/21/23

5 out of 5

"Best video conference app I used so far"

What do you like best about Zoom? It's easy convinet and fast and quality of video very good as compared to any other platform What do you dislike about Zoom?

PD

Paras D

02/21/23

5 out of 5

"Now meet people easily over zoom"

What do you like best about Zoom? The best feature of zoom is that it is very easy to use and almost all the people knows this platform. It supports mobile, tablet, laptop and all platform.

SB

Stephen B

02/21/23

5 out of 5

"Fast reliable video conference service"

What do you like best about Zoom? I use Zoom to hold meetings for my membe What do you dislike about Zoom?

TS

Thom S

02/20/23

5 out of 5

"Great Experience!"

What do you like best about Zoom? It's easy to use and the quality is far than their competitors What do you dislike about Zoom?

AU

Anonymous User

02/20/23

5 out of 5

"It simply works"

What do you like best about Zoom? Easy to set up and almost always just works. There are few situations when it stalled but always amazed at how well it does even during heavy traffic. The adoption rate is also hard to beat.

KP

Kaylen P

02/20/23

5 out of 5

"Teams working as one from all over"

What do you like best about Zoom? Recording meetings are great for meeting note recaps. Playing the audio back to ensure you did not miss anything is valuable! Other video calling options I've used just don't seem to be as seamless of a process in reviewing the recording.

DM

Dona M

02/20/23

5 out of 5

"The Easiest Way to Stay Connected"

What do you like best about Zoom? Zoom is easy to use. Most people are familiar with the technology, but even first-time users learn the basics quickly. The platform works reliably and if problems do arise, it is fairly easy to troubleshoot and resolve issues.

AM

Andrea M

02/20/23

5 out of 5

"RELIABLE PLATFORM AND EASY TO USE"

What do you like best about Zoom? Zoom keeps everyone in our company connected. It is userI feel our me-friendly and easy for everyone to use. People can join the meeting using thier computer, laptops, Ipad and phones.

DE

Doniel E

02/20/23

5 out of 5

"ZOOM ZOOM YOUR VIRTUAL MEETS"

What do you like best about Zoom? EASY REGISTRATION for attendees, branding capabilities, and surveys. What do you dislike about Zoom?

RB

Richard B

02/20/23

5 out of 5

"Transformed how we work"

What do you like best about Zoom? Zoom has made my business far more efficient by eliminating both travel time to meetings and the risk of having traveled to a no-show. Integration with web-based scheduling systems and calendars makes setting up meetings easy; transcriptions make meeting notes far easier to complete accurately.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].