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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • Intuitive interface and user-friendly experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 91-100 out of 6134

AM

Audrey M

12/21/23

5 out of 5

"Zoom helps us keep it together"

What do you like best about Zoom? Ease of use, no additional software downloads, no continual updates What do you dislike about Zoom?

AU

Anonymous User

12/21/23

5 out of 5

"Easy virtual contact"

What do you like best about Zoom? It is an easy on the go way to conduct meetings, appointments, and just see people face to face while talking. What do you dislike about Zoom?

AU

Anonymous User

12/21/23

5 out of 5

"Easy virtual contact"

What do you like best about Zoom? It is an easy on the go way to conduct meetings, appointments, and just see people face to face while talking. What do you dislike about Zoom?

WM

Wilson M

12/21/23

5 out of 5

"i love remote control when sharing screen"

What do you like best about Zoom? i love the notation tool and remote control, i use it every day, i also love the background image you can add, how you can invite easly anyone to joing

AM

Audrey M

12/21/23

5 out of 5

"Zoom helps us keep it together"

What do you like best about Zoom? Ease of use, no additional software downloads, no continual updates What do you dislike about Zoom?

AT

Ashley T

12/21/23

5 out of 5

"Used daily for 1 year during pandemic"

What do you like best about Zoom? That you can have multiple people in different time zones in one meeting. Along with record meeting and have a chat going for questions to be addressed.

JI

John I

12/21/23

5 out of 5

"Zoom is a time saver"

What do you like best about Zoom? Being able to have a Zoom meeting rather than travel to an off-site meeting saves time and money. What do you dislike about Zoom?

JI

John I

12/21/23

5 out of 5

"Zoom is a time saver"

What do you like best about Zoom? Being able to have a Zoom meeting rather than travel to an off-site meeting saves time and money. What do you dislike about Zoom?

WM

Wilson M

12/21/23

5 out of 5

"i love remote control when sharing screen"

What do you like best about Zoom? i love the notation tool and remote control, i use it every day, i also love the background image you can add, how you can invite easly anyone to joing

AK

Aayush K

12/21/23

5 out of 5

"It is a good tool for longer video conferencing"

What do you like best about Zoom? What I like best about Zoom is how easy it is to connect with people that you work with or generally with clients. The video and audio quality are usually great, making virtual meetings feel almost like being in the same room. Customer support is also good when it comes to Zoom's new features.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].