9.8
Spot Score
Zoom Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
Intuitive interface and user-friendly experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 101-110 out of 6134
FL
Frank L
12/19/23
"Great experience everytime!"
What do you like best about Zoom? The ease of use for all levels of computer users. Team members who have struggled with logging into conference meetings have been able to use the Zoom functions without a struggle
AU
Anonymous User
12/19/23
"Best tool for meetings"
What do you like best about Zoom? Zoom provides a seamless and user-friendly experience, making virtual meetings and collaboration effortlessly smooth What do you dislike about Zoom?
BK
Belle K
12/19/23
"Zoom is a lifesaver for connecting"
What do you like best about Zoom? I am able to connect with my team and prospects face to face, quickly, with 1 touch of a button. I can share screen for presentations, and even collect data from polls.
LM
Lilian M
12/19/23
"What I Experience with Zoom"
What do you like best about Zoom? Offering 40 free video calls minutes enabled me to save a lot when I hadn't upgraded. Virtual classrooms help save time by eradicating traditional in-house training sessions.
TA
Tripti A
12/18/23
"Best Online Meeting tool"
What do you like best about Zoom? Easy to use. Very convincing to set up meetings. What do you dislike about Zoom?
KS
Kirk S
12/18/23
"Zoom is a great business tool."
What do you like best about Zoom? Availability to connect and meet with multiple people without travel. What do you dislike about Zoom?
CH
Colby H
12/18/23
"Zoom: Optimal Tool for Audio, Video & Web Conferencing"
What do you like best about Zoom? I started using Zoom back in 2015 in my previous organization. It enables me to seamlessly collaborate with peers, stakeholders and customers via audio, video and web conferencing.
VT
Van T
12/18/23
"I'm a frequent user of zoom"
What do you like best about Zoom? I love that you can record zoom sessions, change the background, share screen, and the remote access feature. What do you dislike about Zoom?
SE
Samuel E
12/18/23
"MAKING LIFE BETTER WITH g2"
What do you like best about Zoom? It's been an amazing experience using zoom so far because it's easier to share your screen while on a conference call, helping you to give a better explanation of your visual representation and also its quite swift and easy to understand compared to other platforms. I also realised they have got a good, fast and reliable customer support that always responds immediately making services very enjoyable.
EC
Ezekiel C
12/18/23
"Excellent Experience"
What do you like best about Zoom? Stable application to use during client meetings. This app has helped me perform my work much easier during the new normal. One of the recommended applications for this era.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].