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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • Intuitive interface and user-friendly experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 81-90 out of 6134

EC

Erin C

12/22/23

5 out of 5

"Easy to use and still the best meeting software out there"

What do you like best about Zoom? The quality of the video, ease of running a meeting. What do you dislike about Zoom?

PU

Philipp U

12/22/23

5 out of 5

"Zoom Experience"

What do you like best about Zoom? Easy to use, integrates well with everything i use What do you dislike about Zoom?

AB

Alexis B

12/22/23

5 out of 5

"Would I Recommend Zoom"

What do you like best about Zoom? The best part of Zoom is the ease of use. Some examples would be that the sound and video prompts are automatic, the screen sharing is very easy to use, the chat is integrated into the screen, and you can use Zoom on any device.

EC

Erin C

12/22/23

5 out of 5

"Easy to use and still the best meeting software out there"

What do you like best about Zoom? The quality of the video, ease of running a meeting. What do you dislike about Zoom?

JB

Joseph B

12/22/23

5 out of 5

"Zoom is amazing for business calls"

What do you like best about Zoom? Zoom is very consistent and easy to use! What do you dislike about Zoom?

AB

Alexis B

12/22/23

5 out of 5

"Would I Recommend Zoom"

What do you like best about Zoom? The best part of Zoom is the ease of use. Some examples would be that the sound and video prompts are automatic, the screen sharing is very easy to use, the chat is integrated into the screen, and you can use Zoom on any device.

JB

Joseph B

12/22/23

5 out of 5

"Zoom is amazing for business calls"

What do you like best about Zoom? Zoom is very consistent and easy to use! What do you dislike about Zoom?

PU

Philipp U

12/22/23

5 out of 5

"Zoom Experience"

What do you like best about Zoom? Easy to use, integrates well with everything i use What do you dislike about Zoom?

AK

Aayush K

12/21/23

5 out of 5

"It is a good tool for longer video conferencing"

What do you like best about Zoom? What I like best about Zoom is how easy it is to connect with people that you work with or generally with clients. The video and audio quality are usually great, making virtual meetings feel almost like being in the same room. Customer support is also good when it comes to Zoom's new features.

AT

Ashley T

12/21/23

5 out of 5

"Used daily for 1 year during pandemic"

What do you like best about Zoom? That you can have multiple people in different time zones in one meeting. Along with record meeting and have a chat going for questions to be addressed.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].