9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 471-480 out of 4147
JW
Josh W
06/07/23
"Intuitive to use and productive"
What do you like best about Zoho Desk? I recently had the pleasure of using Zoho Desk, and I must say, it exceeded my expectations as a comprehensive customer support solution. Zoho Desk is an outstanding platform that offers an array of features designed to streamline customer service operations and deliver exceptional support experiences. Here's my in-depth review:
SS
Supawadee S
06/07/23
"ZOHO DESK"
What do you like best about Zoho Desk? ช่วยให้การรับเรื่องติดต่อ และติดตามงานระหว่าง Support และลูกค้าสะดวกมากขึ้น ตรวจสอบทามไลน์อัพเดต และ knowledge-base ที่สืบค้นได้เอง และรายงานวิเคราะห์ที่ทำได้สะดวกมากขึ้น
SM
Soluta M
06/07/23
"Excellent"
What do you like best about Zoho Desk? A complete suite of customer relationship management products from one vendor What do you dislike about Zoho Desk?
AU
Anonymous User
06/07/23
"Great Experience"
What do you like best about Zoho Desk? Seamless connections, great overall support and solid UX. What do you dislike about Zoho Desk?
SU
Sérgio Ucoski Z
06/07/23
"Fácil configuração e usabilidade"
What do you like best about Zoho Desk? O Zoho Desk se mostrou uma ferramenta muito intuitiva e fácil de configurar para o uso inicial, colocamos de forma transparente aos nossos demandates.
DG
Dvir G
06/07/23
"Very helpful and affordable"
What do you like best about Zoho Desk? Great tool very helpful. The dashboard of Agents' performance is great. What do you dislike about Zoho Desk?
BS
Boris S
06/07/23
"Quick and easy to setup - great for small to mid-size support team"
What do you like best about Zoho Desk? It's easy to use and has options to embed a ticket form into a business webpage. It also has functionality for different types of ticket mediums.
AU
Anonymous User
06/06/23
"Excellent software for business management"
What do you like best about Zoho One? With Zoho One you can manage your whole business at a very accessible price. The software is scalable to your needs and it comes with a handful of apps.
JJ
Justin J
06/06/23
"Solid ticketing system"
What do you like best about Zoho Desk? It provides everything you need to operate What do you dislike about Zoho Desk?
MB
Michele B
06/06/23
"Positive experience"
What do you like best about Zoho Desk? intuitive interface and easy to configure. The "professional" version offers many features What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
