9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 421-430 out of 4147
AU
Anonymous User
06/29/23
"Useful product and not so useful customer service"
What do you like best about Zoho Desk? The tool is easy to implement, and of course is a good ticketing service. What do you dislike about Zoho Desk?
AU
Anonymous User
06/29/23
"Useful product and not so useful customer service"
What do you like best about Zoho Desk? The tool is easy to implement, and of course is a good ticketing service. What do you dislike about Zoho Desk?
AU
Anonymous User
06/28/23
"Easy to use"
What do you like best about Zoho Desk? Interface is extremely user friendly and easy to integrate What do you dislike about Zoho Desk?
AU
Anonymous User
06/28/23
"Dependable Helpdesk resource for medium to large business"
What do you like best about Zoho Desk? I like how team-oriented Zoho is. My team and I collaborate heavily on some of the more difficult helpdesk tasks so having things like the "Collision detection" really helps.
AU
Anonymous User
06/28/23
"Zoho"
What do you like best about Zoho Desk? The Interface is really intuitive and user friendly What do you dislike about Zoho Desk?
光
光希
06/28/23
"使いやすいが、マニュアルがもっと欲しい"
What do you like best about Zoho Desk? メールの返信など一つの画面で操作できてよかった。また対象がわかりやすく、管理がしやすかった。 What do you dislike about Zoho Desk?
光
光希
06/28/23
"使いやすいが、マニュアルがもっと欲しい"
What do you like best about Zoho Desk? メールの返信など一つの画面で操作できてよかった。また対象がわかりやすく、管理がしやすかった。 What do you dislike about Zoho Desk?
FL
Felipe L
06/27/23
"wonderful program"
What do you like best about Zoho Desk? I loved the program's interface, I found it very clean and organized, part of the page loading I found very fast and efficient. Navigation issue could be faster on some pages
KS
Kaushal S
06/27/23
"Feedback about zoho teicketing system"
What do you like best about Zoho One? It very goof software to manage the daily task What do you dislike about Zoho One?
AU
Anonymous User
06/27/23
"Capable & cost-effective customer service solution!"
What do you like best about Zoho Desk? Integration with Salesiq, makes our agents fully context-aware while communicating with users, Embeddable self-service & Replya assistance are other features we found value in
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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