9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 411-420 out of 4147
SE
Sabas Edilberto M
07/04/23
"en prueba"
What do you like best about Zoho Desk? integraction with other plataforms, and resolved problems What do you dislike about Zoho Desk?
AU
Anonymous User
07/03/23
"Great product fit for purpose"
What do you like best about Zoho Desk? Simple interface, good connections with email, social platforms etc. What do you dislike about Zoho Desk?
AU
Anonymous User
07/03/23
"Zoho Desk has very deceptive pricing"
What do you like best about Zoho Desk? Competes well with other solutions. Priced well. Mobile apps are much better than competitors. Overall I was impressed. What do you dislike about Zoho Desk?
AU
Anonymous User
07/03/23
"Zoho Desk has very deceptive pricing"
What do you like best about Zoho Desk? Competes well with other solutions. Priced well. Mobile apps are much better than competitors. Overall I was impressed. What do you dislike about Zoho Desk?
BS
Ben S
07/02/23
"So easy to set up. Feature rich and love the AI parts"
What do you like best about Zoho Desk? Really easy to set up and onboard. Simple step by step instructions made it a breeze and I have had to set up many services before but was never up and running so quickly before.
AU
Anonymous User
07/02/23
"Does everything it says on the tin"
What do you like best about Zoho Desk? So feature rich yet easy to use at the same time What do you dislike about Zoho Desk?
KS
Kapil S
07/01/23
"Zoho Desk - The Support Management Software"
What do you like best about Zoho One? Zoho Desk is a bridge between the customer and the technical department, enabling them to raise the challenges they face while using my software.
VG
Vritika G
06/30/23
"Zoho CRM - The tool to manage pipeline"
What do you like best about Zoho One? Zoho One keeps track of all the account activities of a particular customer. It maintains the history of the whole life cycle of all the customers who either enquired, existing or may be in potential stage.
AM
A M
06/29/23
"Great Software"
What do you like best about Zoho Desk? Very easy to use and navigate. Great price for everything you get. What do you dislike about Zoho Desk?
AU
Anonymous User
06/29/23
"flexible but lacks basic features"
What do you like best about Zoho Desk? It is super flexible, very easy to make customizations to fit your needs. It is fairly straighforward on how to make customizations, plus the documentation is super helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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