9.7
Spot Score
Zoho Desk Reviews in June 2026: User Ratings, Pros & Cons
Efficient support for all your business needs.
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Starts from $7 / user / month when yearly
Zoho Desk Reviews & Ratings
Spotsaas Editor’s POV
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Zoho Desk pros and cons
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 2431-2440 out of 4147
AU
Anonymous User
02/19/21
"Excellent support tools"
What do you like best about Zoho Desk? Zoho desk is extremely useful to use in a collaborative environment to build your support content. What do you dislike about Zoho Desk?
TJ
Travis J
02/19/21
"Excellent"
What do you like best about Zoho Desk? Easy to use features. It has plenty of integrations. What do you dislike about Zoho Desk?
SS
Seth S
02/19/21
"It's a great platform for the price. Would recommend to all."
What do you like best about Zoho Desk? Ease of setup, the mobile app is great. Good customer service. What do you dislike about Zoho Desk?
GB
Gautam B
02/18/21
"Good and easy to use Zoho Desk Application"
What do you like best about Zoho Desk? The Application can be customization according to our requirement. What do you dislike about Zoho Desk?
AU
Anonymous User
02/18/21
"Integration with Zoho APis"
What do you like best about Zoho Desk? The Zoho APIs used to interface with an ERP worked well for me What do you dislike about Zoho Desk?
AU
Anonymous User
02/17/21
"Love it"
What do you like best about Zoho Desk? We like the the look and feel of the product and it is so easy to setup. And for that price, it is just the best.
JC
Juan Carlos A
02/17/21
"Zoho Desk complete"
What do you like best about Zoho Desk? This tool is dinamic , easy to use and modular What do you dislike about Zoho Desk?
AU
Anonymous User
02/17/21
"Zoho desk is a great solution"
What do you like best about Zoho Desk? Simple and fast ramp-up cost-effective
AU
Anonymous User
02/17/21
"Trial around 2 weeks"
What do you like best about Zoho Desk? Simple user interface and great view dashboard What do you dislike about Zoho Desk?
HM
Hema Maheswar S
02/16/21
"Zoho Products"
What do you like best about Zoho Desk? Zoho Products are all a great and very user friendly, can be adopted without much of technical depths. What do you dislike about Zoho Desk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].