9.7
Spot Score
Zoho Desk Reviews in June 2026: User Ratings, Pros & Cons
Efficient support for all your business needs.
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Starts from $7 / user / month when yearly
Zoho Desk Reviews & Ratings
Spotsaas Editor’s POV
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Zoho Desk pros and cons
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 2401-2410 out of 4147
AU
Anonymous User
03/07/21
"Great ticket system"
What do you like best about Zoho Desk? Great and user friendly ticket system with alot of options! What do you dislike about Zoho Desk?
AU
Anonymous User
03/06/21
"Best of all"
What do you like best about Zoho Desk? all in one system that helps manage tickets and you can manage your entire comopany within What do you dislike about Zoho Desk?
AU
Anonymous User
03/04/21
"Switched to ZohoDesk and am here to stay"
What do you like best about Zoho Desk? The inboxing of tickets has simplified our inbound sales and support functions. What do you dislike about Zoho Desk?
AU
Anonymous User
03/04/21
"ZohoDesk Review"
What do you like best about Zoho Desk? Continuous conversations and macros. Easy to navigate What do you dislike about Zoho Desk?
AU
Anonymous User
03/04/21
"Zoho as help desk"
What do you like best about Zoho Desk? Almost everything is automated And the live chat work like a charm What do you dislike about Zoho Desk?
AU
Anonymous User
03/03/21
"Value for money solution"
What do you like best about Zoho Desk? Functions that you get for that amount of money. What do you dislike about Zoho Desk?
AU
Anonymous User
03/03/21
"Amazing system"
What do you like best about Zoho Desk? It is very easy to use and contains all the functionalities that our company needs. What do you dislike about Zoho Desk?
FM
Frank M
03/02/21
"Excellent, Cost-effective Issue/Request Management with Many Integrations"
What do you like best about Zoho Desk? Start simple and build-up your Zoho platform over time. Add integrations to other Zoho modules. Comparable to the leading vendor packages with more simplicity and less expensive.
JS
John s
03/02/21
"best ticketing system for my customers"
What do you like best about Zoho Desk? The dashboard, has good visual analytics What do you dislike about Zoho Desk?
NP
Nuno P
03/01/21
"very good for your business"
What do you like best about Zoho Desk? the easy way to fill every field of the clients information, and the integration with phonebridge of Numintec. What do you dislike about Zoho Desk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].