9.7
Spot Score
Zoho Desk Reviews in June 2026: User Ratings, Pros & Cons
Efficient support for all your business needs.
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Starts from $7 / user / month when yearly
Zoho Desk Reviews & Ratings
Spotsaas Editor’s POV
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Zoho Desk pros and cons
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 2101-2110 out of 4147
AU
Anonymous User
07/29/21
"Easy to implement for starting companies"
What do you like best about Zoho Desk? Clean interface, easy to set up, mild learning curve What do you dislike about Zoho Desk?
SH
Sander H
07/29/21
"Easy, fast and incredibly user friendly"
What do you like best about Zoho Desk? Ease of use, uniform developer friendly API What do you dislike about Zoho Desk?
SN
Sumeet N
07/29/21
"The best ticketing desk!"
What do you like best about Zoho Desk? With the ease of use and brilliant UI, the setup is effortless and has the best pricing in the market. What do you dislike about Zoho Desk?
JF
Jordi F
07/29/21
"iN PROGRESS"
What do you like best about Zoho Desk? oftware sat gratis que te permite desde la What do you dislike about Zoho Desk?
AU
Anonymous User
07/28/21
"The best tool to manage complexity"
What do you like best about Zoho Desk? With the highest plan you can setup multi helpdesk, companies, products, ... That was really what I was looking for ! :-)
AR
Alexis R
07/28/21
"Zoho Desk is the Helpdesk for us!"
What do you like best about Zoho Desk? Zoho desk allows us to set a custom URL. What do you dislike about Zoho Desk?
AU
Anonymous User
07/27/21
"Great software and ticket system"
What do you like best about Zoho Desk? Ticket system and how it can directly email responses What do you dislike about Zoho Desk?
AU
Anonymous User
07/27/21
"Zoho Desk Review"
What do you like best about Zoho Desk? Zoho Desk has great ticketing features and support What do you dislike about Zoho Desk?
AU
Anonymous User
07/27/21
"Overall good helpdesk for what we need"
What do you like best about Zoho Desk? We needed a quick and easy way to get tickets via email, zoho desk had us up and running in less than an hour What do you dislike about Zoho Desk?
AU
Anonymous User
07/27/21
"Overall good helpdesk for what we need"
What do you like best about Zoho Desk? We needed a quick and easy way to get tickets via email, zoho desk had us up and running in less than an hour What do you dislike about Zoho Desk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].