9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1921-1930 out of 4147
SM
Shaun M
10/25/21
"Quick and easy to use"
What do you like best about Zoho Desk? I found Zoho Desk very easy to customize and use, and the interface is fluid and quick. I also love the fact that it can be integrated with Zoho Books, which enables me to generate invoices directly from Zoho Desk.
AU
Anonymous User
10/25/21
"Love this ticket system"
What do you like best about Zoho Desk? the different views/columns for tickets as it helps often to view the status of tickets outstanding sideby side in columns. What do you dislike about Zoho Desk?
JC
Jui C
10/25/21
"Customer communication at one place"
What do you like best about Zoho Desk? It is cost-effective compared to other similar solutions. What do you dislike about Zoho Desk?
ML
Matias Leonel T
10/23/21
"Zoho desk"
What do you like best about Zoho Desk? Excellent package of ZOHO Apps, best value. What do you dislike about Zoho Desk?
AU
Anonymous User
10/23/21
"Great platform"
What do you like best about Zoho Desk? Simply to use, great UI and has also helped in making our work easy What do you dislike about Zoho Desk?
AU
Anonymous User
10/22/21
"This is a great software that gives so many options to expand."
What do you like best about Zoho Desk? The ability for all items to sync. The ability to sync all items together. What do you dislike about Zoho Desk?
SA
Sunil A
10/22/21
"Easy to use software for managing all my queries"
What do you like best about Zoho Desk? Task Assigning feature is excellent, and the best part is that we can get it customized too. What do you dislike about Zoho Desk?
SA
Sunil A
10/22/21
"Easy to use software for managing all my queries"
What do you like best about Zoho Desk? Task Assigning feature is excellent, and the best part is that we can get it customized too. What do you dislike about Zoho Desk?
VR
Vivek R
10/22/21
"one of the Best CRM Software I used so far!!!"
What do you like best about Zoho Desk? Zoho desk has too many functions and tools to use, which makes me quite excited and nervous at the same time. but all my nervousness disappeared when I started getting quick support from the ZOHO team day along. Zoho desk provides all social media, website, Forms, and Live Chat channels to engage with clients and helps to provide quick resolution through Snippets and Knowledge Base. Automation of the system helps us reduce workload and Zia is a cutting ...
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AU
Anonymous User
10/22/21
"Powerful software with a great deal of available functionality"
What do you like best about Zoho Desk? Simple UX which you can get up and running with straight out of box ( or straight after registration) What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
