9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1911-1920 out of 4147
AU
Anonymous User
10/29/21
"Zoho Desk Performs"
What do you like best about Zoho Desk? Zoho Desk is easy to set up and get started right away. No complicated setup procedures What do you dislike about Zoho Desk?
AU
Anonymous User
10/28/21
"A very professional support desk software"
What do you like best about Zoho Desk? I like Zoho has a line of different tools that my SaaS really needs What do you dislike about Zoho Desk?
NM
Nick M
10/28/21
"So far so good migrating from another big helpdesk provider"
What do you like best about Zoho Desk? the customer follow-up and all the features included in the enterprise plan. What do you dislike about Zoho Desk?
KG
Kamani G
10/28/21
"My Experience With This Amazing Software - Zoho Desk"
What do you like best about Zoho Desk? Zoho Desk is seamless to deploy, use and benefit from The software is affordable and offers great features and also capabilities
MA
Manish A
10/28/21
"VERY GOOD EXPEREINCE"
What do you like best about Zoho Desk? I AM VERY SATISFIED WITH THE UNIFICATION OF SERVICES PROVIDED. THE KNOWLEDGE BASE AND TICKETING SYSTEM IS REALLY GOOD
AM
Ayo-Olagunju M
10/28/21
"Zoho desk has been useful by helping solve complaints from clients by creating tickets."
What do you like best about Zoho Desk? What I like about Zoho desk is the creation of tickets, assignment of these tickets to other team members, keeping track of these tickets' and finally closing the ticket after the issue has been resolved.
AU
Anonymous User
10/28/21
"Quality Service, a bit overwhelming to use."
What do you like best about Zoho Desk? Zoho desk has so many wonderful features! A supportive team, a knowledge base, a chat and email system. You can remote support clients, send voice clips, and even draw on a whiteboard!
JS
Jonathan S
10/27/21
"Zoho Helpdesk"
What do you like best about Zoho Desk? Zoho helpdesk is fas innovative and flexible application that is easy to configure What do you dislike about Zoho Desk?
AU
Anonymous User
10/27/21
"It's comprehensive, and yet easy to use"
What do you like best about Zoho Desk? Quick and easy on ramp. The interface is very intuitive. Entering, documenting and closing tickets can be done via a computer, tablet or mobile phone.
RZ
Robert Z
10/26/21
"Zoho Desk is a great tool"
What do you like best about Zoho Desk? I've enjoyed the easy to use the platform to help with customer service What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
