9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1901-1910 out of 4147
JA
Joel A
11/05/21
"Excellent Service"
What do you like best about Zoho Desk? The ticketing service is flawless that I wonder why so affordable What do you dislike about Zoho Desk?
AU
Anonymous User
11/05/21
"very easy to manage the ticketing system in zoho"
What do you like best about Zoho Desk? i like most the auto eresponse on the ticket update, which gives more clear status of any of ticket resolution wich is very important of any businuess of issue status.
AU
Anonymous User
11/05/21
"Good one"
What do you like best about Zoho Desk? Multi Brand Help Center is the best feature of Zohodesk What do you dislike about Zoho Desk?
AU
Anonymous User
11/04/21
"Super Alternative To The More Expensive Options On The Market"
What do you like best about Zoho Desk? Very easy to set up and the support is also fast to respond if you do get stuck. We have onboarded our sales team quickly and easily and already feel the benefits of using ZohoDesk.
AU
Anonymous User
11/04/21
"New User"
What do you like best about Zoho Desk? I like the ability to see the volume of inbound tickets we are receiving. What do you dislike about Zoho Desk?
AU
Anonymous User
11/04/21
"Just testing this software"
What do you like best about Zoho Desk? They have multiple channels for support. What do you dislike about Zoho Desk?
PR
Paul R
11/02/21
"Good Alternative to Zendesk"
What do you like best about Zoho Desk? Extreme amount of customization. You can have a web portal for clients or internal users to go-to to post tickets for issues they have. Plus the cost is fair when you consider the alternatives
DA
Dimitris A
11/02/21
"Nice"
What do you like best about Zoho Desk? Everything is great. Highly recommended! What do you dislike about Zoho Desk?
AU
Anonymous User
11/01/21
"Still in testing phase but looks very promising!!!"
What do you like best about Zoho Desk? I love the UI and flexibility of Zoho desk. There are very littlle things you cannot do. What do you dislike about Zoho Desk?
LK
Lai K
10/31/21
"Easy to use helpdesk system"
What do you like best about Zoho Desk? The resolution feature. It is clear cut to determined the closing of ticket. What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
