9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1861-1870 out of 4147
CQ
Chas Q
11/29/21
"Great for internal IT teams"
What do you like best about Zoho Desk? Flexible pricing plans, seemingly endless customization, and intuitive menus What do you dislike about Zoho Desk?
AU
Anonymous User
11/26/21
"Great product for the small IT relm"
What do you like best about Zoho Desk? Easy to use and easy to respond via email through the ticket What do you dislike about Zoho Desk?
CM
Carlos M
11/25/21
"Is a good tool for tickets manageent and heldesk support"
What do you like best about Zoho Desk? Customer service ticketing solutions are the means to reduce support costs and make your efforts more successful. Here are the top five ways Zoho Desk, the best ticketing system on the market, can transform customer support.
LD
Luca D
11/24/21
"Zoho Desk is the best"
What do you like best about Zoho Desk? The pricing model of the Zoho desk is perfect because there is a price for everyone. What do you dislike about Zoho Desk?
AU
Anonymous User
11/24/21
"Great"
What do you like best about Zoho Desk? I liked everything! it's amazing all the tools. What do you dislike about Zoho Desk?
WC
Warren C
11/24/21
"handy tool, decently built, has room for improvement"
What do you like best about Zoho Desk? the integrational options for O365/Azure, and other services such as zoho MDM, desk radar app, the collaboration of teams on support tickets, the flexibility of arranging the flow of tickets
AU
Anonymous User
11/24/21
"Great Help desk tool"
What do you like best about Zoho Desk? Zoho desk is a powerful help desk tool. Which have a lot of features along with creating a separate customer portal for creating the tickets.
AU
Anonymous User
11/23/21
"Awesome Product from a great Company"
What do you like best about Zoho Desk? Ease of implementation with our system and web site. What do you dislike about Zoho Desk?
AU
Anonymous User
11/22/21
"Ticket Management Tool for customer technical support"
What do you like best about Zoho Desk? Multiple channel management is very usefull to set ZOHO desk in place without disturbing the ongoing technical support by mail.
AU
Anonymous User
11/21/21
"Great Customer Support Software"
What do you like best about Zoho Desk? Easy to use and fast to set up. The customer support worked great and was always quick with its reactions. What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
