9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1821-1830 out of 4147
AU
Anonymous User
12/14/21
"Easy to set up, good KB and Forums, perfect for a small business."
What do you like best about Zoho Desk? With the good online resources one can configure everything in short time without needing payed support. What do you dislike about Zoho Desk?
RD
Ruben D
12/14/21
"Very good helpdesk software."
What do you like best about Zoho Desk? Easy to use. Lots of options to explore and cheapest from the others. What do you dislike about Zoho Desk?
AU
Anonymous User
12/14/21
"Reliability and Value"
What do you like best about Zoho Desk? Zoho Desk is easy to use and has plenty of parameters to choose from. Using parameters, we were able to generate relevant reports that allowed us to improve our overall service.
PA
Paula A
12/13/21
"Excellent tool for Customer Service"
What do you like best about Zoho Desk? It's an easy tool and it's helping to provide an excellent Customer Service What do you dislike about Zoho Desk?
RB
Rahul B
12/13/21
"Zoho Desk is one of the best help desk web application."
What do you like best about Zoho Desk? The best part of the Zoho desk is the minimal UI that Is very user friendly and can be understood by anyone with just a few clicks and the best tutorials from zoho desk.
AB
Asad B
12/11/21
"Excellent Service"
What do you like best about Zoho Desk? User friendly, better than Jira ITSM. Allows administrators to have team performance on a single page without much hassle
AU
Anonymous User
12/11/21
"Good and easy"
What do you like best about Zoho Desk? Features, API Functionality, Easy access What do you dislike about Zoho Desk?
ER
Elias R
12/11/21
"El sistema es increiblemente facil de usar"
What do you like best about Zoho Desk? La interfas es muy intuitiva y facil de utilizar, la integracion del sistema a nuestro sistema fue extramadamente censilla, la asignacion de proyectos y la configuracion fue de los mas sencillo
AU
Anonymous User
12/11/21
"Amazing"
What do you like best about Zoho Desk? Ferramento muit potente e de bom agrado. Add que se encaixam e dão uma robustez a ferramenta. Preço muito acessivel. Plataforma intuitiva e muito dinamica, feito para aumentar a produtividade.
BA
Bakr A
12/11/21
"ZohoDesk review"
What do you like best about Zoho Desk? the customization of the system is easy and fast, also lots of features available in the system which can support the customer support agents, which leads to better performance
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
