9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1811-1820 out of 4147
AU
Anonymous User
12/18/21
"Zoho Desk Review"
What do you like best about Zoho Desk? The cost at which Zoho is providing the helpdesk is definitely an attraction towards this system. Zoho Desk is very easy to use with a very user friendly interface
HA
Hüseyin A
12/17/21
"All requests for operation in one place"
What do you like best about Zoho Desk? I can see all requests from companies in the operation team and support processes on a single form. It is a practical module for making phone calls, tracking e-mails from companies, getting reports of the team and the whole process, and making reports. I can see which user is doing what simultaneously, whether they are in the mold or the entire team's performance.
MI
Marco Ignacio V
12/17/21
"It provides all the solutions that I need for my amazing support service"
What do you like best about Zoho Desk? The one aspect that I like the most is that I am able to centralize everything in one place and connect it with my ZOHO crm account, keeping our clients' data in one place.
AU
Anonymous User
12/17/21
"Review for zoho desk"
What do you like best about Zoho Desk? It is absolutely user friendly and easy to use even for a beginner. What do you dislike about Zoho Desk?
AU
Anonymous User
12/15/21
"Zoho Desk Provides us with the necessary tools to handle our ticket load easily"
What do you like best about Zoho Desk? The interface is excellent and easy to use. also it provides us the needed tools to do our job. What do you dislike about Zoho Desk?
FD
Frank D
12/15/21
"Learning the interface now"
What do you like best about Zoho Desk? Simplicity Pricing
AU
Anonymous User
12/15/21
"We are fully satisfied with the price and features. If the UX is a little difficult to understand."
What do you like best about Zoho Desk? We are fully satisfied with the price and features. What do you dislike about Zoho Desk?
AU
Anonymous User
12/15/21
"Zoho Desk is the best"
What do you like best about Zoho Desk? It enables you to create different tickets for customers' requests. You can also easily manage your customer help desk, which is very straightforward.
AU
Anonymous User
12/14/21
"The best al-in-one business suite on this planet"
What do you like best about Zoho Desk? I believe it is the only one out-of-the-box solution that has all the tools for doing online business included What do you dislike about Zoho Desk?
AU
Anonymous User
12/14/21
"Review on zoho"
What do you like best about Zoho Desk? The zoho desk was user friendly and interactive. Helps problem solving and easily accessible from any browser and useful for training and management purposes thanks to the developer
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
