9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1801-1810 out of 4147
SJ
Sean J
12/27/21
"Zoho Desk"
What do you like best about Zoho Desk? Easy to integrate with other tooling and to set up. The email handler works great. Like that it is able to use 3rd party software with ease
AU
Anonymous User
12/27/21
"Great Usability"
What do you like best about Zoho Desk? Zoho has a great usability and you can easily get started. The performance is great and we are satisfied so far. You can sort your tickets by resolution time, first response and priority and many other options.
KA
Krishna A
12/25/21
"Crm & ticketing made easy & sorted"
What do you like best about Zoho Desk? Simple Ui Easy Knowledge base
AU
Anonymous User
12/24/21
"Review for Zoho desk"
What do you like best about Zoho Desk? The simple user interface and easy to use environment What do you dislike about Zoho Desk?
MW
Markus W
12/23/21
"I´m really stunned"
What do you like best about Zoho Desk? I´ve never seen a System like this...every App works with the other and i cant wait to work with every day What do you dislike about Zoho Desk?
TA
Thuthuka Andile K
12/23/21
"IT ticketing"
What do you like best about Zoho Desk? Time capturing on the mobile app. mobile app What do you dislike about Zoho Desk?
AU
Anonymous User
12/23/21
"Easy access customer support tool"
What do you like best about Zoho Desk? It's the suggested articles on the left side of each ticket that helps you a lot with answering every single ticket correctly. What do you dislike about Zoho Desk?
AU
Anonymous User
12/22/21
"Zoho Desk intergration to Zoho Book. Very well."
What do you like best about Zoho Desk? integration of zoho books make it easier and efficient What do you dislike about Zoho Desk?
AU
Anonymous User
12/22/21
"We previously tried zoho desk. It have potential"
What do you like best about Zoho Desk? Intergrates with all Zoho products. We are currently using books and inventory What do you dislike about Zoho Desk?
YL
Yann L
12/21/21
"A very good solution for simple but efficient follow-up on customers"
What do you like best about Zoho Desk? One of the tool's strengths is that it is customizable. Custom fields, automation, ticket attributes, email templates, macros, CSAT... All in all it offers a lot of possibilities for a very reasonable price.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
