9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1781-1790 out of 4147
NK
Navya K
01/05/22
"Zoho Desk is very intuitive a user friendly, it has changed the way we handle customer tickets."
What do you like best about Zoho Desk? Simplicity to log and raise tickets. Sales IQ combined with connected CRM where we can raise and track the tickets What do you dislike about Zoho Desk?
AU
Anonymous User
01/05/22
"Great service desk app"
What do you like best about Zoho Desk? easy to use. integrated with Jira, user friendly for customers. What do you dislike about Zoho Desk?
AN
Armelle N
01/04/22
"Great tool"
What do you like best about Zoho Desk? The interface is simple and easy to use for agents. Tickets have status, tags and can be affected by a spécifique agent. The light agent is an exciting concept.
NA
Nadim A
01/04/22
"Highly efficient and great customers support."
What do you like best about Zoho Desk? The ease of working, excellent knowledge base, and tutorials for everyone. Even as a newbie, I can manage all the tasks related to Zoho Desk. Highly efficient and customization options to make the best of the system.
MS
Mark S
01/04/22
"Starting ZohoDesk - Easy to use Recomended"
What do you like best about Zoho Desk? I like that you can start up without any setup. Just publish the support email address, and tickets start arriving. What do you dislike about Zoho Desk?
AU
Anonymous User
01/04/22
"Zoho Desk"
What do you like best about Zoho Desk? An array of functionality to assist clients and the support team. Prompt response from Zoho when required What do you dislike about Zoho Desk?
AU
Anonymous User
01/03/22
"Good crm"
What do you like best about Zoho Desk? good crm largely customizable and easily intuitive possibility to integrate with switchboard and via chat
AU
Anonymous User
01/03/22
"Best ticketing app"
What do you like best about Zoho Desk? Integration with Zoho CRM is the best feature What do you dislike about Zoho Desk?
AU
Anonymous User
01/03/22
"Good"
What do you like best about Zoho Desk? Chat, functionality, and user experience :) What do you dislike about Zoho Desk?
AU
Anonymous User
01/02/22
"Great Product. Perfect for our application."
What do you like best about Zoho Desk? Integrations, ease of use and works well with other zoho products. What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
