9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1711-1720 out of 4147
MR
Milton R
02/03/22
"Me siento conforme con la herramienta"
What do you like best about Zoho Desk? El orden de llegaad de los correos asociados a un ticket de soporte. La creación de reportes con las caracterisiticas minimas requeridas por los clientes para tener claridad en las respuestas.
KN
Katie N
02/02/22
"This program has really been impressive so far!"
What do you like best about Zoho Desk? The ease to get this up and running. The ticketing communication capabilities. What do you dislike about Zoho Desk?
HT
Harsh T
02/02/22
"Its simple and reliable"
What do you like best about Zoho Desk? The simplistic design of the dashboard is very easy to use What do you dislike about Zoho Desk?
AU
Anonymous User
02/02/22
"Full-featured ticketing system with lots of flexibility, automation, and customisation options"
What do you like best about Zoho Desk? Flexibility creating multiple views, customising status columns, and using Kanban style layout. What do you dislike about Zoho Desk?
AU
Anonymous User
02/01/22
"So Simple"
What do you like best about Zoho Desk? I like how easy it was to establish a connection with the client What do you dislike about Zoho Desk?
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Shameer | iT | H
02/01/22
"Useful for any size companies"
What do you like best about Zoho Desk? Ticketing is the most usable for me , easy to use What do you dislike about Zoho Desk?
AU
Anonymous User
02/01/22
"Support platform made for everyone"
What do you like best about Zoho Desk? The speedy response on the webpages and the general design and flow of the platform. What do you dislike about Zoho Desk?
SL
Shiek L
01/31/22
"Amazing features of Zoho desk"
What do you like best about Zoho Desk? Zoho desk amazed me a lot with its excellent features. It is very user friendly and it helped me to handle and learn everything more efficiently. it is having much advantage over other help desk platforms.
SL
Shiek L
01/31/22
"Amazing features of Zoho desk"
What do you like best about Zoho Desk? Zoho desk amazed me a lot with its excellent features. It is very user friendly and it helped me to handle and learn everything more efficiently. it is having much advantage over other help desk platforms.
NA
Nitin A
01/30/22
"Solves the Painful Ticketing Problem"
What do you like best about Zoho Desk? Zoho desk links your closed account with ticket system as its closely integrated with zoho books What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
