9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1691-1700 out of 4147
AU
Anonymous User
02/10/22
"It is developen to be an strategic companion software for QA, Customer Service and Support"
What do you like best about Zoho Desk? The clean lean interface on the agents portal What do you dislike about Zoho Desk?
AU
Anonymous User
02/10/22
"Great product"
What do you like best about Zoho Desk? The multi-department ticketing helped us get our group of companies supported more efficiently. We can also track user experience across these departments with agent performance management
GR
Gary R
02/09/22
"Love it!"
What do you like best about Zoho Desk? The usability for us has been great! We just love how user friendly it is and how easy it is for us to navigate through the portal
MY
Michael Y
02/09/22
"Zoho desk is very easy to use!"
What do you like best about Zoho Desk? Very easy to use Zoho Desk. Need very min guidance. What do you dislike about Zoho Desk?
AU
Anonymous User
02/09/22
"Zoho Desk for B2B operation"
What do you like best about Zoho Desk? I loved how customizable Zoho is. From triggers and automation to customizing views and dashboards, it's all very intuitive and simple to follow.
BM
Barreira M
02/09/22
"Easy deployment"
What do you like best about Zoho Desk? The good thing about Zoho desk is the easy way to deploy and use. The customization and automation about the incoming tickets is very useful in order to dispatch the ticket to the good agent.
AU
Anonymous User
02/09/22
"Zoho Desk for Twilio calls"
What do you like best about Zoho Desk? Design is created with suitable UI/UX parameters. What do you dislike about Zoho Desk?
SH
Salisu H
02/08/22
"Zoho Desk is the best for every day customer ticket management"
What do you like best about Zoho Desk? The fact that you can run your support on the go with the mobile application. What do you dislike about Zoho Desk?
AU
Anonymous User
02/08/22
"Great SAAS services and affordable cost, highly recommended."
What do you like best about Zoho Desk? They have all the features we need for our daily work and marketing and the cost is the lowest in the market. Their support is responsible and quick. Their products are ever-growing and keep getting better and better.
AS
Ariel S
02/08/22
"Review Zoho Desk"
What do you like best about Zoho Desk? Facilities to work, and the interface is so easy What do you dislike about Zoho Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
