9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1671-1680 out of 4147
AU
Anonymous User
02/19/22
"Excelente"
What do you like best about Zoho Desk? La manera de administrar los tickets, muy bien What do you dislike about Zoho Desk?
TR
Thiyagarajan r
02/18/22
"So far it's great"
What do you like best about Zoho Desk? So far, I am impressed. A beautiful dashboard and customizable reports significantly differ from other products I used. I am a visual man, and I need a great visualized report.
AU
Anonymous User
02/18/22
"Zoho evaluation for small IT business"
What do you like best about Zoho Desk? Large feature set Good price points for plans
AU
Anonymous User
02/17/22
"Great experience so far"
What do you like best about Zoho Desk? Zoho Desk is very easy to use compared to other offerings. The UI is simple to navigate and it does not take a huge amount of time to locate settings required.
AU
Anonymous User
02/16/22
"Best Platform for the Support Easy to manage all queries"
What do you like best about Zoho Desk? all the things help me to manage my customer queries and problems. good job What do you dislike about Zoho Desk?
AU
Anonymous User
02/16/22
"easy and clean"
What do you like best about Zoho Desk? simple to use and intuitive which helped our team quickly evaluate. What do you dislike about Zoho Desk?
DB
Diego B
02/15/22
"Its Nice"
What do you like best about Zoho Desk? ZohoDesk is perfect for my group of service What do you dislike about Zoho Desk?
AU
Anonymous User
02/15/22
"Zoho Desk is user friendly and powerful."
What do you like best about Zoho Desk? I liked creating a reporting dashboard with zoho analytics the most. What do you dislike about Zoho Desk?
AU
Anonymous User
02/15/22
"Zoho Desk- Great for Multi Division Companies"
What do you like best about Zoho Desk? Multi Department/Multi Division Capabilities What do you dislike about Zoho Desk?
AU
Anonymous User
02/14/22
"Great cloud based case management system"
What do you like best about Zoho Desk? Very easy to setup and has some great features out of the box. Great bit of software as companies first case management solution. Selection of fields selections is great and has the majority of field types you could need.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
