9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1081-1090 out of 4147
WS
Wanandege S
10/27/22
"Zoho Desk Experience"
What do you like best about Zoho Desk? The most helpful feature is the helpdesk and chat function that enables us interact with out clients in realtime. What do you dislike about Zoho Desk?
SV
Sivaprasad V
10/27/22
"Best Supporting Tool @ lowest price"
What do you like best about Zoho Desk? Pricing, User Interface, Ease to use, Integration with our Apps, Customization What do you dislike about Zoho Desk?
AU
Anonymous User
10/26/22
"All-rounder app for customer support and knowledge base!"
What do you like best about Zoho Desk? Easy to use, great customer support, very helpful What do you dislike about Zoho Desk?
AU
Anonymous User
10/26/22
"one stop for all channels"
What do you like best about Zoho Desk? you can integrate many channels with Zoho desk. What do you dislike about Zoho Desk?
MD
Mai D
10/26/22
"Zoho is good Apps"
What do you like best about Zoho Desk? Working well in my country,have anout funtion What do you dislike about Zoho Desk?
SP
Sanjaya P
10/26/22
"A fully loaded ticketing system!"
What do you like best about Zoho Desk? We were already using Zoho for their salesIQ so we know its a solid platform. I was impressed with the integration to our exisiting systems ( I have currently deployed it on a test site, looking to go live shortly)
SP
Sanjaya P
10/26/22
"A fully loaded ticketing system!"
What do you like best about Zoho Desk? We were already using Zoho for their salesIQ so we know its a solid platform. I was impressed with the integration to our exisiting systems ( I have currently deployed it on a test site, looking to go live shortly)
MD
Mai D
10/26/22
"Zoho is good Apps"
What do you like best about Zoho Desk? Working well in my country,have anout funtion What do you dislike about Zoho Desk?
AU
Anonymous User
10/26/22
"one stop for all channels"
What do you like best about Zoho Desk? you can integrate many channels with Zoho desk. What do you dislike about Zoho Desk?
AU
Anonymous User
10/26/22
"All-rounder app for customer support and knowledge base!"
What do you like best about Zoho Desk? Easy to use, great customer support, very helpful What do you dislike about Zoho Desk?