9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1071-1080 out of 4147
AU
Anonymous User
10/31/22
"Una herramienta muy completa en todos los sentido para tener un seguimiento de tu tareas"
What do you like best about Zoho Desk? la monitorizacion del tiempo, la conexiones con otras plataformas para abrir ticket. En general me gusta todo ya que es una herramienta muy completa para compartir con otros tecnicos
AT
abel t
10/28/22
"Great Ticket solution DESK for IT"
What do you like best about Zoho Desk? Its a very powerful and the same time easy to deploy tool. Our Agents love the functionality provided, and our customers interact seamlessly with DESK. Its is more simple to deploy compared to the competitors.
RP
Rocus P
10/28/22
"Zoho Desk helped us professionalize our IT department."
What do you like best about Zoho Desk? It allowed our IT team to work more professional within a very short time span. No more shared mailboxes for us to rummage through or ask who has done what. It's all there in our Zoho ticket system.
SB
Sebastian B
10/28/22
"Amazing. Very easy to use."
What do you like best about Zoho Desk? Keep all my work in order, have all my information sincronied on all my devices, whenever I'm. What do you dislike about Zoho Desk?
AC
Ashley C
10/28/22
"User friendly"
What do you like best about Zoho Desk? User friendly Best price
AU
Anonymous User
10/28/22
"As good as the big players for a fraction of the price."
What do you like best about Zoho Desk? Quite straightforward to set up. We were able to get up and running within an hour. Also easy for the agents to pick up and start using with minimal training.
WS
Wanandege S
10/27/22
"Zoho Desk Experience"
What do you like best about Zoho Desk? The most helpful feature is the helpdesk and chat function that enables us interact with out clients in realtime. What do you dislike about Zoho Desk?
SV
Sivaprasad V
10/27/22
"Best Supporting Tool @ lowest price"
What do you like best about Zoho Desk? Pricing, User Interface, Ease to use, Integration with our Apps, Customization What do you dislike about Zoho Desk?
AU
Anonymous User
10/27/22
"evaluate"
What do you like best about Zoho Desk? What I like is the filtering and the easy-to-understand interface. Its advantage is that it displays the ticket history in detail.At the same time, I can quickly create requests.
AU
Anonymous User
10/27/22
"evaluate"
What do you like best about Zoho Desk? What I like is the filtering and the easy-to-understand interface. Its advantage is that it displays the ticket history in detail.At the same time, I can quickly create requests.
