Zipwhip Reviews in July 2026: User Ratings, Pros & Cons

Awesome tool for communications

What do you like best? Text messaging is the fastest and most convenient way to communicate. With all the spam email and unknown phone callers, a TXT message is the perfect way to preface an introductory phone call with a client or applicant. This is perfect for sales and recruiting! What do you dislike? Sometimes the site is slow and contact history can take a long time to populate. What problems are you solving with the product? What benefits have you realized? Faster ...

Almost Perfect

What do you like best? I love the easy contact with our radio listeners. The ability to have a single number for them to BOTH call and text for requests and games. The ability to give phone numbers actual names and facts about the people is wonderful. It helps to create a more personal experience. What do you dislike? The occasional difficulty of sending texts, sometimes they don't go through. Also the delay can be an issue sometimes. A text will be received hours after it was sent. ...

Great Decision

What do you like best? It has made contacting our members so much easier than trying to reach them by calling. What do you dislike? So far, there is nothing about Zipwhip that we don't like. Recommendations to others considering the product: It is extremely easy and very convenient for quick correspondence. What problems are you solving with the product? What benefits have you realized? We have improved our process for working delinquent loans and also collateral insurance ...

Amazingly Effective!

What do you like best? Zip Whip allows us to communicate with customers in a way more effective than even email. We are a remote farm and sell mostly by photos...texting allows an almost immediate interaction with our customers. What do you dislike? Very rarely the system is slow to send, or can't send at that immediate moment for whatever reason. I would also like the ability to attach more than one photo at a time. (If that ability exists, please give me a lesson!) What problems ...

Great app for our business!

What do you like best? You can choose the phone number that shows when you text someone, there is auto replies when the department is closed, notifications for incoming messages, you can easily search for a phone number in the desktop app, it allows you to also send pictures, gifs, emojis, links, and other media through this platform. The interface is extremely user friendly. Easy to use, and looks fantastic. All of our customer service reps, schedulers, and other representatives of the ...

Great for mass communications

What do you like best? Easy to use - my team of 4 can share 1 line What do you dislike? I wish we could do more than 50 recipients. What problems are you solving with the product? What benefits have you realized? Able to get ahold of people easier. More people would prefer to text these days so this allows us to contact people during the day.

Great interface for your sales team

What do you like best? We like several things from Zipwhip. 1. The ability to have several users 2. The option we have to show auto-responses when the business is closed. 3. The option to have a button on the website that can send a text and start a conversation. 4. Group texts that you can send the information too and they can all reply individually. 5. The ability to have templated that we can add and schedule our texts to our later time. What do you dislike? Its missing integration ...

Great way to contact customers

What do you like best? Easy to use to contact consignee's. Quick contact. Most people prefer texting over calls. What do you dislike? You can not delete contacts. Have to log out multiple times when program fails to send textsc Recommendations to others considering the product: Definitely worth having as part of your customer service contact. So much faster response than calling. What problems are you solving with the product? What benefits have you realized? Quicker ...

I love this texting platform

What do you like best? Makes high volume recruiting very simple. In this day people would rather text than answer a phone number they do not know. I love that this allows us to have an actual phone number not a 4 digit code. What do you dislike? I wish there was a search feature. Like you remember someone saying they needed to r/s an apt- so I try to control f to put in the date. I think that would be a great feature for the future. Recommendations to others considering the product: ...

Instant and Beneficial

What do you like best? the integration to link and download into the employees file. The group message feature, we can message HUNDREDS of employees at once. the scheduled texts features to set reminders. i like the template feature! What do you dislike? i wish there as a way to search for keywords within conversations Recommendations to others considering the product: try it, you will like it! What problems are you solving with the product? What benefits have you realized? ...