9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 421-430 out of 1757
NH
Namugombe H
09/15/22
"Good for customer service"
What do you like best about Zendesk Support Suite? Calling within the web browser application- I like the possible integration of the software with Zardama cloud calling solutions; this has made us serve clients through calling where they can request a callback, or they can call our Zardama phone number, which we integrated within Zenesk to help us manage communication in one place.
AU
Anonymous User
09/15/22
"Best Customer Support software"
What do you like best about Zendesk Support Suite? What I like is about the Agent interface which reduces Agent effort. They have great Chat software which has great reporting features which I really like a lot. Thye have an integration with many software which enables us easy to integrate with Zendesk and support our customers effectively.
SB
Sylvain B
09/15/22
"5 years I work on Zendesk, I haven't found a better CRM"
What do you like best about Zendesk Support Suite? The ease of integration of new channels. For me, Zendesk is like an Ikea furniture: easy to build, with multiple possibilities of customization and parameterization
AH
Achref H
09/15/22
"effective support tool"
What do you like best about Zendesk Support Suite? it is a very practical tool for customer service, fast and efficient, easy to use and an accompaniment for its users, admins, and agents,
AU
Anonymous User
09/15/22
"Very happy with Zendesk"
What do you like best about Zendesk Support Suite? The feature I use most is the Agent to handle support tickets. What do you dislike about Zendesk Support Suite?
CC
Christian C
09/15/22
"Awesome customer support, has solved us alot of problems."
What do you like best about Zendesk Support Suite? Fast support team, and helpful FAQ section, whatever problem we have there is always an answer. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
09/14/22
"Thorough and Efficient Responses from their team!"
What do you like best about Zendesk Support Suite? The responses from the team were fast and thorough. They confirmed a question we had and also provided additional resources to view.
SH
Sarah H
09/14/22
"Always available in a pinch!"
What do you like best about Zendesk Support Suite? Zendesk is the lifeblood of our customer support system, and anytime there we have a question or any difficulty, it's always easy to get someone from support to help us get it resolved quickly.
AU
Anonymous User
09/14/22
"Good and fast service."
What do you like best about Zendesk Support Suite? Easy to use, quite intuitive, the community is large so one can find all the needed info fast. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
09/13/22
"Email Support Needed"
What do you like best about Zendesk Support Suite? I like that the support was quickly provided. What do you dislike about Zendesk Support Suite?
