Zapier Reviews in May 2025: User Ratings, Pros & Cons

Workflow automation for almost every need

What do you like best? Zapier is like the Swiss Army knife of the web. Whenever I need to streamline workflows or have apps place nice with each other, I can always count on Zapier for a solution. From marketing automation at work to personal zaps for day-to-day tasks, I've used Zapier for various needs across the board. What do you dislike? I honestly can not think of anything I dislike. Every once and a while, a desired integration isn't always available out of the box. This is ...

Zapier is God's gift to marketers who want to create complex APIs but can't code

What do you like best? I am a Marketing Manager at my company and I rely on Zapier to automate complex and repetitive tasks between our Marketing Automation platform, SharpSpring, and pretty much any app under the sun. I consider it my swiss-army knife and use it to "make the magic happen". What do you dislike? I do not dislike anything about the platform. It's super intuitive and allows anyone to connect apps in a few minutes. Recommendations to others considering the product Make sure ...

Zapier is a the best service for automation

What do you like best? Zapier's ease of use is far and away one of its best features. For somebody like myself who doesn't have an extensive coding background, messing around with APIs is a daunting task and Zapier lets me seamlessly integrate multiple systems to get what I need to get done, done. What do you dislike? Sometimes I'm not able to do what I think I _should_ be able to do with a given app, but that's less a Zapier issue than it's what's available through the third party's ...

Life has been a lot eaiser since using Zapier.

PROS & CONS What are the best aspects of this product? I'm able to handle varying e-mails, multiple platforms, drop boxes, and Google Drive accounts at work. Zapier integrates them together without missing a beat! What aspects are problematic or could work better? In my personal opinion, Zapier has everything I need. They're frequently updating their software integrations. If there's something that has yet to receive support, I just e-mail them. What specific problems in your company ...

Endlessly useful

What do you like best? Speeds up a lot of more complex requirements we have in the marketing team by enabling us to build more integrations ourselves without having to wait for development or external resources. Really love the new Zapier internal apps like formatter and filters - makes zaps almost function like little computer programs. What do you dislike? Not much really - only issue we find is that some partners have less complete integrations than others, so sometimes you can't ...

Timesaving and simple automation

What do you like best? I love how Zapier takes different programs and ties them together, creating smooth workflows and interactions that would otherwise require several steps to accomplish, thus saving TONS of time. What do you dislike? The only drawback is that some programs I use have not yet been included in the huge list of Zapier programs. I'm not too concerned, though because at the rate they add new programs, it's only a matter of time. Recommendations to others considering the ...

Great Solution for Sharing and Compiling Form Submissions

What do you like best? We use Zapier primarily for compiling and sharing form submissions from users of our products into Google Sheets. I like how easy it is to use and compile information. We literally use Zapier every day across many departments. It does what we need. What do you dislike? It's a bit of a learning curve. If you're not familiar, it might take a little while to get used to using it, as it's not something normal people use regularly. Only a few of our staff know how to ...

So easy a dummy could do it… oh wait, thats me.

What do you like best? Deep integrations that don't require a developers background. As a creative director Im more of a visual person and dont get into API functionality, but Zapier made it easy and dare I say a bit fun to do. What do you dislike? Can get costly fast… We are a small shop and need to police every dime, we did have to put a few of our automation wants and needs on hold with Zapier and look for other alternatives, although nothing we have came across was as easy and ...

Very Useful tool for Automating Data Flow in Real Time

What do you like best? Zapier is a very useful tool I use in my daily work flows. The thing I like about it the most is the Gsheets integration and how that connects to other marketing or CRM platforms. I use various channels for lead generation and acquisition, and if something doest not talk to another, there is always a Zap for it. What do you dislike? Honestly, nothing. However, with anything, as many zap combinations as there are, there is always one of two that is missing. I was ...

The best alternative to custom integrations.

What do you like best? Zapier is easily one of my favorite SaaS products on the market. It's full of amazing hidden features that make automating small tasks super simple. My team uses it to connect different SaaS products together and pass data to automate things. What do you dislike? There's not much I don't like about Zapier. There are a few integrations that I would like them to spend more time on, but their library is so big, that I can't complain too much. Specifically, we use ...